Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had everything I wanted and sent it straight away which was great. I would definitely use them again and recommend to friends”

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Posted 7 years ago

“Arrived on time and value for money :-)”

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Posted 7 years ago

“Arrived very quickly and items exactly as advertised”

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Posted 7 years ago

“Order came on time. But when I opened it i was very disappointed with the quality, the sashes were really cheap looking and very small, the veil looked so much better online and so did the bride to be badge, I'm returning these 3 items. I did how ever like the L plates and gift bags these were also not what I expected but they are fine. If your looking for a really tacky cheap hen do then this website is great!”

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Posted 7 years ago

Hi Zohi, Thank you for taking the time to write your review. I am very sorry to hear that you were disappointed with some of the items in your order. We understand that ordering online can be difficult as you are unable to get a feel for the products before buying, which is why we offer a 30 day returns policy. We shall look out for your returned items and shall process your refund as soon as possible. If there is anything we can help with, please contact us at support@henpartysuperstore.co.uk. Kind regards, Sophie Hen Party Superstore

Posted 7 years ago

“Thank you!:)”

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Posted 7 years ago

“The service and price are excellent. I had a few questions before ordering and they were more than happy to help and knowledgeable!”

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Posted 7 years ago

“I really don't like to write reviews (whether they're + or -), but here I had to! First of all, I was very impressed by the speed of the delivery. I ordered 7 sashes for a bridal shower party photo shooting and I was afraid to not receive them on time since I live in Brussels, Belgium. Order made on Monday Oct 9th at 1PM and received on Friday Oct 13th before 5PM. Secondly, I am very happy with the fabric material, I only hope that the texture will last for at least a year (for my other shooting sessions)... Thirdly, I would highly recommend this website, their customer service in ON FLEEK, I wrote several queries by email and they were all answered in less than an hour. So I am a very satisfied customer that usually dislikes to write reviews... However, I believe that when companies do a great job, they deserve EXTRA credits. Thumbs Up guys, Merci beaucoup ! Diane from Brussels ^^”

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Posted 7 years ago

Hen Party Superstore 5 star review on 18th October 2017

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Posted 7 years ago

“The parcel is taking its time coming it's been 12days since I Bought The item and it said it would come within 3-5days I'm still waiting”

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Posted 7 years ago

Hello, I'm really sorry to hear that your order still has not arrived. Please can you contact us at support@henpartysuperstore.co.uk with your order number so that we can look into this for you? Kind regards, Sophie Hen Party Superstore

Posted 7 years ago

“Great quality items at a good price. Fast delivery.”

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Posted 7 years ago

“Loved the stuff I ordered and delivered really quick as well, definately order again”

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Posted 7 years ago

“Very happy quick delivery well packaged”

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Posted 7 years ago

“The stuff was cheep n was delivered quickly”

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Posted 7 years ago

“Very good value for money.”

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Posted 7 years ago

“Sailor Girl Fancy Dress Striped Blue/White Style T-Shirt Chose the 8-10 size since I'm on the small size, closer to an 8, however this sizing is more like a 4-6 and has a VERY small opening to get your head through. I had to force my head through and heard a snap from the threads. It's really tight around the arms and chest area, however I desperately needed this for an event so it will have to do. I recommend going a size or two up, or not buying this at all until these issues are fixed. A shame as the material is soft and the quality is fine.”

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Posted 7 years ago

Hi Amy, Thank you for taking the time to tell us about your experience. I'm very sorry to hear that your t-shirt did not fit. Since sizes can vary so much between manufacturers, we do expect some variation between sizes however we aim to provide the most accurate information possible to help you make the right choice when buying online. We have checked the measurements of our stock and updated our website to accurately reflect the sizing of this garment, so thank you for bringing this issue to our attention. I can only apologise that there was not enough time to action an exchange, as we would have been more than happy to issue a refund for the original item and taken a new order for a different size. If there is anything we can help with, please contact us at support@henpartysuperstore.co.uk. Kind regards, Sophie Hen Party Superstore

Posted 7 years ago

“"Everything arrived as ordered and was of a good standard. "”

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Posted 7 years ago

“Great service - I was missing one item but called the team and they sent it out the very next day! very friendly and helpful!!”

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Posted 7 years ago

“My order arrived quickly, correctly and smoothly.”

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Posted 7 years ago

“Super fast delivery and items exactly as described. Would definitely use again.”

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Posted 7 years ago

“Great price and speedy delivery”

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Posted 7 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews