Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

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“The service was easy to use. Very quick delivery and very happy with final product.”

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Posted 6 years ago

“Perfect product for what I wanted, at a sensible price and with super service. Thank you.”

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Posted 6 years ago

“Good fitting tshirts and fast delivery my order went smoothly”

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Posted 6 years ago

“I had 13 canvas bag made for my sister hen do , I received them within 3 days of ordering ! Excalty what I wanted for a great price . I would definitely recommend!”

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Posted 6 years ago

“Really happy with product and service. Thank you very much”

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Posted 6 years ago

“Please can someone contact me ? I have ordered 03 Jan and haven't received my order and would like to raise a complain”

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Posted 6 years ago

We are really sorry that you have not yet received your order, HP Support have emailed you directly to confirm your delivery address. We do advise all customers to contact HP Support directly for issues so that we can get any problems resolved as soon as possible. We look forward to receiving your email response regarding your delivery address. Kind regards, Christina Customer Support Supervisor

Posted 6 years ago

“Arrived quickly and were exactly what I wanted”

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Posted 6 years ago

“Super fast delivery and great quality items. I had actually made a mistake on the date of one of the personalised items and I was contacted to clarify which was really appreciated! First class service”

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Posted 6 years ago

“Brilliant service...even checked a mistake I'd made on the date on personalised stickers . Thank you”

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Posted 7 years ago

“Excellent service, really quick and great quality. Sure to help make the day go with a bang for the bride.”

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Posted 7 years ago

“on time good product”

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Posted 7 years ago

“Fantastic badges came quickly and were exactly how i want them classy and elegant”

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Posted 7 years ago

“I did not receive my order in time for the hen party, even after paying extra for fast delivery, still haven’t gotten anything, have emailed twice and no reply-would definitely not recommend!!”

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Posted 7 years ago

Hi Amanda, Thank you for taking the time to tell us about your experience with us. I am really sorry to hear that your order has not been received. I have tracked your order and according to the carrier's information, the order has been delivered. We use trusted delivery companies with high delivery rates, so it is very rare that an order does not arrive. I have emailed you to confirm the delivery address and with details of the delivery, please check your main and inbox and junk folder for my message. I have checked our server for your email and unfortunately I have not managed to locate any emails from you other than the one that accompanied your review. Please let us know which email address this was sent from so that we can look into this and fix any server issues that may be occurring. I look forward to your email response. Kind regards, Sophie Hen Party Superstore

Posted 7 years ago

“Incredible value, got a call regarding the personalised sash that they were not happy with the quality so were waiting for their 'expert' to return from the Christmas holiday. When received they were fabulous. Very quick delivery too. I would use them again in a heartbeat!”

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Posted 7 years ago

“Quick service”

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Posted 7 years ago

“The flashing star badges were not a success! The pin was difficult and they actually fell off, so could not be used! However, everything else was GREAT! I would order those items again, definitely!”

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Posted 7 years ago

“Quality of the sashes was excellent and the fast delivery was remarkable. Thank you”

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Posted 7 years ago

“Haven't received my order yet”

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Posted 7 years ago

Hi Wendy, I'm very sorry to hear that you have not yet received your order. Our Customer Support team have emailed you with the details of your delivery and aim to have this rectified as soon as possible. Kind regards, Sophie Hen Party Superstore

Posted 7 years ago

“Good product, great price delivered quickly. What's not to love”

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Posted 7 years ago

“Parcel arrived next day. Tops were a great fit and looked great!”

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Posted 7 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews