Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy and products arrived well packed.”

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Posted 6 years ago

“I ordered some goodies on the spur of the moment for my sister's hen night. I paid extra to have them delivered within two or three days but they arrived the next day! The sashes are good quality and the compact mirrors, small but nice. You put the stickers on the bags yourself, watch out for air bubbles! I was very satisfied with the goods I received for the price I paid.”

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Posted 6 years ago

“Great stuff for a good price, only thing is they didn’t have my hen party bags in purple which is what I wanted but I did receive an email asking if I could choose another colour which I did.”

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Posted 6 years ago

“All in stock and arrived in quick time”

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Posted 6 years ago

“Excellent quality Items and very quick delivery”

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Posted 6 years ago

“Did what it said on the tin,easy to order delivered when said it would be here this is the second time I have used Hen Party Superstore and would recommend 😊”

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Posted 6 years ago

“Have used this site for several hen party's for doing party bags and never been let down once!”

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Posted 6 years ago

“Fun stuff at reasonable prices, delivered in good time.”

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Posted 6 years ago

“Fantastic purchase order arrived in less than a week, great looking t-shirts and true to size :)”

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Posted 6 years ago

“Service was brilliant and goods arrived quickly and sooner than I thought. Will definitely be using again when my daughter gets married!”

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Posted 6 years ago

“The quick delivery and quality of the t shirts. Although the t shirts come up a lot smaller than expected.”

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Posted 6 years ago

“Item was of great quality and arrived quickly”

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Posted 6 years ago

“Great service. Prompt delivery & goods as described.”

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Posted 6 years ago

“Great communication and service and would recommend .. good quality products”

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Posted 6 years ago

“I'd originally ordered the gloss type bag, but I received an email the next day advising they were out of stock - why they were being advertised in the first place I don't know! However they did offer a replacement - which was the paper type bag which I thought would be fine. When it arrived I wondered where the rest of the bag was - it's tiny! I've basically paid £3/£4 for a bloody "here comes the bride" sticker. I bought a pack of 12 plain purple bags of amazon for the same price and these were a more generous size. Not overly happy but it will have to do!”

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Posted 6 years ago

Hi, Thank you for taking the time to provide feedback on your experience with us and the product that you have ordered. Please accept our apologies that you are not happy with the purple paper bag that was offered as a replacement to the purple gloss bag, in addition to the pink/white gloss bag currently available. Unfortunately due to the item being personalised, we are unable to remove purple gloss bags from our website, and so we do apologise for this. If you would like to return the unused paper bag, we will be happy to provide you with a refund for the cost of the paper bag (28p). The cost of the product purchased reflects the cost of the personalised sticker, plus the gift bag chosen. Please be aware that a refund of 50p was issued to you for the difference between the gloss bag originally chosen, to the paper bag that was sent as a replacement. If you would like to return the unused paper bag to us, please follow the steps shown under 'Easy Returns' on our website, and we will be happy to issue you a part refund. Thank you again for your feedback. Kind regards, Christina Customer Support Supervisor

Posted 6 years ago

“Tee shirts look great for my hen party Came really quickly Not a bad price”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“I made an error with my purchase, mainly in the sizing of the personalised shirt. Christina really helped me sort the issue and in time for the hen party. She was super helpful, super friendly and appeased my problem as if it was no trouble to her at all. Christina went the extra mile in helping me find alternative clothing and kept me informed, up to date throughout the whole reprinting. I really cannot thank her enough for her help. As it was my fault for the initial problem it was really nice to have someone at the other end that was happy to help. I will be returning to Hen Party Superstore for future hen parties - and recommending too!”

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Posted 6 years ago

“Ordered 9 hen weekend sashes. We’re so pleased with the quality of material and print. Arrived really fast even though each was personalised. Can’t wait to wear them.”

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Posted 6 years ago

“Very pleased excellent customer service quick delivery only negative is vest tops come up small so order next size up that you are normally”

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Posted 6 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews