Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter loved the tiara for her hen party ( had the only one that flashed ) kept going all night”

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Posted 6 years ago

“Delivery was on time, and product is great.”

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Posted 6 years ago

“Very good service, fast and efficient, super quick delivery, very happy customer.”

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Posted 6 years ago

“Very impressed with the quality of the products and the excellent service .I emailed a query about t-shirt material as the wedding is abroad and we needed a cool fabric. I was replied to promptly so I went ahead and ordered . I received my order within days even though 2 of the tops needed embroidery. The t-shirts are great . My daughter especially loves her little miss bride top she's wearing it to the airport. Can't recommend highly enough excellent value for money”

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Posted 6 years ago

“Was very pleased with my order. Also would like to say how good yr customer service team were. Inadvertently I ordered too many labels and within a day they had advised me by email and corrected my mistake. I was very impressed with this service and would recommend yr website to my friends.”

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Posted 6 years ago

“Ordered 20 bride tribe rose gold tshirts for a hen and they are amazing!!! Exactly how I pictured them. Amazing quality and fab delivery service. Very fast!”

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Posted 6 years ago

“Excellent customer service Excellent correspondence from staff”

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Posted 6 years ago

“Quick delivery and great items! Can't wait to use them at the hen party! Would definatly use again :)”

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Posted 6 years ago

“Over the moon with my tee shirts. Great quality! Thank you”

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Posted 6 years ago

“FAST DELIVERY THANKYOU”

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Posted 6 years ago

“Great product, response time was excellent and delivered as promised. Super service. Thank you.”

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Posted 6 years ago

“Quick delivery & spot on printing”

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Posted 6 years ago

“When I reported a fault with a few items in a batch, the telephone contact was polite and friendly, and the items were replaced without question as soon as possible.”

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Posted 6 years ago

“Amazing hen party tees! loved the black and rose gold and also the bride white with white gold. Material feels lovely. Can’t wait to wear mine 💞”

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Posted 6 years ago

“Great communication on items I ordered gave me another option and very pleased”

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Posted 6 years ago

“Sizing is absolutely terrible. Followed sizing charts exactly and nothing fits. Very disappointed”

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Posted 6 years ago

Hi, Thank you taking the time to leave us a review. I am sorry to hear that the tank top order does not fit as expected. We offer a size guide online which details accurate measurements, and an approximate UK size for all t-shirt styles and sizes available. We encourage all customers to contact us directly at support@henpartysuperstore.co.uk where we are available to help between 9:30am-4:30pm Monday to Friday. We encourage all customers to use the size guide measurements, as unfortunately personalised and made to order items are non-refundable. If the tank top that you have received does not meet the measurements provided online, please return it to us where we will be happy to check this. If the tank top does not meet the measurements on the size guide, we will be more than happy to issue you a replacement for the tank top ordered. If you would like to contact me at support@henpartysuperstore.co.uk to discuss this further or to ask any questions, please do. Thank you again for taking the time to leave a review. Kind regards, Christina Customer Support Supervisor

Posted 6 years ago

“Great quality Great delivery”

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Posted 6 years ago

“Good quality T-shirts & fast delivery”

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Posted 6 years ago

“Excellent service thanks a million.”

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Posted 6 years ago

“There was something missing from my order!! My hen do bubbles...!”

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Posted 6 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews