Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Write Your review

Tell us how Hen Party Superstore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received the products I ordered which was for my daughters hen party last weekend.”

Helpful Report

Posted 6 years ago

Hi Debby, Thank you for taking the time to tell us about your experience. I'm so sorry to hear that your order did not arrive. Although the vast majority of orders arrive exactly as expected, there are the rare few orders that do go missing in the post. We urge customers with any enquiries about the whereabouts of their order to contact us, as we're keen to ensure that everyone receives their goods in time for the big event. I've sent an email explaining the course of action now, which I hope will make up for any inconvenience caused by the lack of delivery. If you would like to contact us, please get in touch at support@henpartysuperstore.co.uk. Kind regards, Sophie

Posted 6 years ago

“Good quality items at reasonable prices and delivered quickly”

Helpful Report

Posted 6 years ago

“Good quality items, delivered quickly.”

Helpful Report

Posted 6 years ago

“Lovely tshirts well printed sizes were abit on the small side x”

Helpful Report

Posted 6 years ago

“Easy to order on website. Items were well packaged and delivered in good time. Just as described. Would recommend.”

Helpful Report

Posted 6 years ago

“Very good products, at very reasonable prices.”

Helpful Report

Posted 6 years ago

“My Hen Party T-shirt is awesome. Will be ordering more. When I know what sizes I’ll need. Thank you”

Helpful Report

Posted 6 years ago

“T shirts arrived on time exactly what i ordered .very pleased with printing .daughter loved it !!”

Helpful Report

Posted 6 years ago

“Such good prices and great delivery!! I got everything I need on time and I’m perfect condition.”

Helpful Report

Posted 6 years ago

“Quick delivery - item just as described! Thank you”

Helpful Report

Posted 6 years ago

“Had to stick my own stickers on thought a bit strange !”

Helpful Report

Posted 6 years ago

“Ordered a custom Sash for a very special Hen! It arrived quickly, was lovely quality and just what I ordered. Can’t ask for more than that!”

Helpful Report

Posted 6 years ago

“The mirrors weren’t very good quality at all. They aren’t a compact mirror that open up. It’s just a single side. And the print quality is poor. I wouldn’t buy these again.”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to write your review. We're always looking for ways to improve and we couldn't do this without customer feedback! Our pocket mirrors are one of our best-selling products, which we receive a lot of positive feedback about but I'm sorry that they did not meet your expectations. We choose to sell pocket mirrors rather than compact mirrors as these are much more affordable, and we know that when ordering for a large party of hens, the costs can soon mount up. We will look into stocking compact mirrors as a more luxurious option. I appreciate your comments about the print quality, as this is something we've been looking into recently. We are currently only able to print a faux-rose gold effect rather than the metallic foil that we use for our t-shirts. We've just acquired a new machine that will enable us to print metallic foil onto other products too, including mirrors, so watch this space! :) If there is anything we can help with, please contact us at support@henpartysuperstore.co.uk. Kind regards, Sophie Hen Party Superstore

Posted 6 years ago

“Quick efficient service, pleased with mirror,nice pocket size to put in gift bags”

Helpful Report

Posted 6 years ago

“Quick easy and reliable”

Helpful Report

Posted 6 years ago

“Very pleased with the personalised cowgirl t-shirts and bandanas. Great comms and delivered as promised. Only down side was I couldn’t complete my order as the hats I required were out of stock and when asked when they would be back in I was told not til 2019 but they could order me a bulk order of 50! Why not sell me the 10 I wanted and restock your website? Just a little disappointment of having to track them down from somewhere else, but super site otherwise!”

Hen Party Superstore 4 star review on 21st October 2018

Helpful Report

Posted 6 years ago

“Really fast delivery and really helpful people! Thank you for making our special moments with our friends unique!!”

Helpful Report

Posted 6 years ago

“Arrived promptly, item was exactly as it was in the picture”

Helpful Report

Posted 6 years ago

“Good quality & value for money.”

Helpful Report

Posted 6 years ago

“PRESENT”

Helpful Report

Posted 6 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews