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Hen Party Superstore Reviews

4.5 Rating 3,490 Reviews
87 %
of reviewers recommend Hen Party Superstore
4.5
Based on 3,490 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5

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Items exactly as I expected them. Quick delivery, easy to navigate site
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Posted 7 years ago
Bought some personalised badges for my future daughter in law's hen party. They are perfect and arrived quickly. Very reasonably priced too!
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Posted 7 years ago
The website is easy to use and easy to find the products. They are affordable and we're delivered quickly. Great quality and very happy.
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Posted 7 years ago
the service was easy to use, very good prices and next day delivery was great.
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Posted 7 years ago
Good value would definitely use this company again
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Posted 7 years ago
I am very happy with my purchase the hen girls will be happy! My items were just what I was looking for and delivery was faster than I expected. The website looks appealing & easy to use.
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Posted 7 years ago
Sparkly design t shirts are really nice but the Bride Entourage vests don't look great on. The plastic writing all gathers up and you can't read what it says. Maybe I was just unlucky.
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Posted 7 years ago
Good morning, Thank you for taking the time to tell us about your experience. This is not a complaint that we have received before so it may be that you received a bad batch, please accept my sincere apologies. If you would like to return the t-shirts to us, we can inspect them to see if they are faulty and take further action as needed. If there is anything we can help with, please contact us at support@henpartysuperstore.co.uk. Kind regards, Sophie
Posted 7 years ago
Really bad customer service. I still haven't recieved a response for my email I sent last week.
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Posted 7 years ago
Good morning, I'm really sorry that you feel our customer service is not up to standard. I have checked our email accounts and I have managed to locate your email. Unfortunately your email was a reply to an inbox that is not monitored, so we did not see the message. We do request on the email you replied to that customers do not reply to this email, but I apologise if this was not clear enough. If there is anything that we can help you with, please email us directly at support@henpartysuperstore.co.uk. Kind regards, Sophie
Posted 7 years ago
Brilliant purchases
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Posted 7 years ago
Good quality products and quick delivery
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Posted 7 years ago
It made the process so quick and easy
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Posted 7 years ago
I am very happy with my purchase. The communication with the hen party superstore was 10/10. I would definitely be buying again.
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Posted 7 years ago
Really quick delivery on a personalised tshirt and bottle label. Lovely things too :) very happy xx
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Posted 7 years ago
Purchased hen party t-shirts. great quality, great price and fast delivery. highly recommend..
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Posted 7 years ago
Very pleased with banners for such low coat.
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Posted 7 years ago
I ordered on 3 separate occasions and all three parcels came in a few days and the quality of the products was amazing! Couldn't fault them and I will be usuing them in the future
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Posted 7 years ago
I would def use this company again! Came within a few days of ordering and I ordered on 3 separate occasions! They were quick and the quality of the products are amazing! I will be using them again for my hen party!
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Posted 7 years ago
Ordered the Disney castle hen party tops and asked if additions printing could be done on the back had a repsonce within 24 hours with all the details/instructions. There was a problem with their discount code over the weekend I ordered but again had a response first thing Monday morning. Tops and other accessories arrived within 1 week securly packaged. Will be using them next year when I plan the next hen do.
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Posted 7 years ago
Good Quality
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Posted 7 years ago
Very fast delivery and wide range of products. Wasn't very happy with the veil though. It had a hole in it and was screwed up, plus there was lots of glue where the stars had come off.
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Posted 7 years ago
Hen Party Superstore is rated 4.5 based on 3,490 reviews