Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. There was a mix up with my order but it was dealt with very professionally and they made sure I received it on time.”

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Posted 6 years ago

“the sizing is ridiculous way off I’m a small 14 I ordered an xl 18 and it fits were it touches my mum the same size and smaller than me the same my sister a 16 hers also doesn’t for an xxl 20 for printing good product for sizes ridiculous”

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Posted 6 years ago

Hi Edward, Thank you for your review. We apologise that you have found the sizing incorrect, we do provide a size guide on our website with accurate measurements for each of our t-shirts. Sizing differs between manufacturers, so we do try to make our size guide as clear as possible with measurements available. If you would like to discuss this further, please send us an email directly to support@henpartysuperstore.co.uk where will be happy to help. Kind regards, Christina Customer Support Supervisor

Posted 6 years ago

“Very prompt service and the quality was very good for the price I paid, I would def use them again”

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Posted 6 years ago

“Thought the t-shirts I ordered were exactly as the picture shows. Material a little thin but but true to size and logo was lovely.”

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Posted 6 years ago

“Items arrived quickly and well packaged”

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Posted 6 years ago

“Fast reliable service from start to finish”

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Posted 6 years ago

“The items were delivered fast which was great. However the team brides top writing on the back is very hard to read. Ordered from here before and the writing on back was perfect and easy to read.”

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Posted 6 years ago

“I received my thing very quickly and they were just what I wanted.”

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Posted 6 years ago

“Quick delivery, quality product, great price!”

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Posted 6 years ago

“These t shirts are good quality and look lovely”

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Posted 6 years ago

“Great Customer Service! Emailed with a problem and was sorted right away! No hassle and money put back in my bank. Would definitely shop again.”

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Posted 6 years ago

“Great price Quick and fast delivery Highly recommend”

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Posted 6 years ago

“You have sent me the wrong ones .”

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Posted 6 years ago

Hi Lynn, Please accept my apologies for this error. I have chased this up with the supplier and the item you received is the updated version of the design you purchased. Unfortunately the old design is no longer available. Thank you for bringing this issue to our attention, we shall update the image as a priority. If you do not wish to keep the invites, please return them to us along with a copy of your invoice and we shall issue a full refund. If there is anything else I can help with, please contact me at support@henpartysuperstore.co.uk. Kind Regards, Sophie Hen Party Superstore

Posted 6 years ago

“Ease of ordering and quick delivery, also fast response to my emails with a query”

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Posted 6 years ago

“Excellent service and excellent quality its a fast and friendly service.Its a 1 stop shop had all i required and at unbeatable prices. Thanks very much I have 22 happy hens”

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Posted 6 years ago

“I had a few issues with an order I'd placed online. Called them and it was dealt with straightaway. T-shirts turned up the week after and look amazing. Thank you for all your help, will definitely recommend you to others”

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Posted 6 years ago

“Quality of goods”

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Posted 6 years ago

“Great products, quick dispatch (even personalized items) and they changed my order no problem over the phone when I realised I still thought it was 2017. Generally excellent.”

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Posted 6 years ago

“Very good quality. On time delivery. Just missing the tote bags as described.”

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Posted 6 years ago

“Trying and trying to make contact with some questions before I order. Have been on hold on the phone for a long, long time with no answer - sent several email requesting callback. No response. I don't trust these people.”

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Posted 6 years ago

Hi, Thank you for your feedback. Please accept our apologise that you have not been able to contact us in regards to your questions. Our customer service phone lines are open between 9:30am-4:30pm Monday to Friday where you will be able to contact one of our team, these are also the hours our emails are monitored. Unfortunately we are closed outside of these hours. In order to answer your questions, please contact us on support@henpartysuperstore.co.uk, or alternatively contact us on 01952 604265 between 9:30am - 4:30pm Monday to Friday, where we will be happy to help. Kind regards, Christina Customer Support Supervsior

Posted 6 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews