Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect for my hen party!”

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Posted 3 years ago

“Brilliant service. I ordered a mirror but put wrong date on it I emailed them and they charged it straight away.”

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Posted 3 years ago

“Amazing customer service. Would definitely recommend them.”

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Posted 3 years ago

“extra bezahlt für schnelle Lieferung, zu späte Lieferung, Zollgebühren für Artikel die nie angekommen sind! Finger weg - einfach enttäuscht, der eine drittel der angekommen ist, wäre schön - jedoch nicht komplett!”

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Posted 3 years ago

“Very impressed”

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Posted 3 years ago

“Great value for money, delivered on time quality good for money paid”

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Posted 3 years ago

“Quality was nice but Order personalisation was incorrect and customer service do not respond”

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Posted 4 years ago

“I ordered from their website and got a package but where half of the things are missing. Had bought 7 pieces of team bride sash and received only 2. Have written to them. They never answer. Not recommended.”

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Posted 4 years ago

“As described and delivered next day perfect”

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Posted 4 years ago

“Very efficient. I ordered a flashing brides tiara and veil last minute. It was delivered next day and much appreciated by the bride!! Caused much hilarity!”

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Posted 4 years ago

“Excellent service and quality of clothing.”

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Posted 4 years ago

“Delivery on time and very impressed with the quality of the T-shirt. This is my new go to for hen parties 😅”

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Posted 4 years ago

“I ordered on this website on 20 of August. I paid for the fastest delivery possible , 2, 3 working days to the republic of Ireland. I was charged for this order. Apparently looking on the tracking page using the tracking number I received from hen party superstore the package was delivered to me on the 15 of September. I have no idea what happened there because I got no phone call , basically I received no package so I don;t know what could have happened. However, setting aside that on the tracking page it says that I received the package and I did not, something else that bothers me is that I paid around 10 euro on the fastest delivery which was supposed to take 2 3 days, and the package was "delivered" 20 days later. I could have paid less on the delivery if the package was not going to make it in 2 3 days anyway.”

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Posted 4 years ago

“Terrible customer service, zero responses from their email or social media pages. I ordered my items more than two weeks before our hens party event and I paid extra for next day delivery (taking into account 2 days for personalization of items). The items were finally received one week after the party and 3 days after the wedding day. I have emailed and called many times with no response. I want a refund on my items and my delivery fees. I would never order from this company again, I will highly recommend that people dont use them either and I will be reporting them to the Trade & Standards.”

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Posted 4 years ago

“Fantastic service and quick delivery.”

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Posted 4 years ago

“Good prices. Everything I ordered came well packaged and was really impressed with the speed of delivery.”

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Posted 4 years ago

“Not happy with the shipping time, taken twice as long as its supposed to and have received less then half of what I ordered. 😠”

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Posted 4 years ago

“Website packed with ideas, easy to use, easy to order and quick delivery”

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Posted 4 years ago

“The products were really good, however delivery was really slow. I paid for express delivery and it turned up nearly a week later.”

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Posted 4 years ago

“Arrived within delivery timescale promised. Quality ok, not high quality cotton. Sizing a little on the neat side, so you may wish to go up one size. I am a size 10 and the small size is quite fitted, so if you wish a comfy or relaxed fit then definitely buy at least one size larger than usual. It has washed and ironed ok.”

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Posted 4 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews