Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

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“Printed the tee shirts and just what we want would recommend”

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Posted 7 years ago

“I was refunded for items out of order but when box arrived I was left short of 2 other items which had not been sent. Then had to email to try sort this.”

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Posted 7 years ago

“I really want to say good things about this company, as the hen weekend was fab. The sash's were brilliant however ordering the personalised t shirts online, it didn't separate names if more than one person was the same size. I tried to sort it but it didn't work meaning a delay in the order. I replied to the email highlighting this with the list of names, sizes and who they where. The. names were still wrong. A few of the plastic champagne glasses where broken on arrival and the stickers for the personalised bags where not printed straight. I do have to say thank you though for upgrading my delivery to next day for free after the delay due to the tshirts, however had I have not sent 3 emails during the week and then called, I don't think I would have got a reply from anyone. And the products wouldn't have arrived until the weekend had been and gone. Over all I don't think I would use this company again unless it was for the generic products like sash's and balloon weights. Disappointing but it didn't ruin the amazing weekend we had!”

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Posted 7 years ago

“Heart chocolates i recieved were lovely just what i wanted to go onto the hen night bags.”

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Posted 7 years ago

“The staff particularly Sophie is a credit to their company. Very helpful in trying to resolve any issues. Great quality products good prices”

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Posted 7 years ago

“Easy to use website. Clear prices and delivery times. Items arrived quickly and were well packaged”

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Posted 7 years ago

“Bags are larger than they look. Good quality, easy to assemble, sturdy. Good value for money. Definately use this company again”

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Posted 7 years ago

“Easy to use and order. Great communication keeping you notified”

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Posted 7 years ago

“After looking online to compare prices, we found Hen Party Superstore very competitive. We paid for the faster delivery, and our goods turned up the following working day (after the bank holiday). The items were of good quality and everything survived the nights' antics. The hen was very happy :-)”

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Posted 7 years ago

“made an order in April for a hen party. 3 weeks later i still haven't received it.”

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Posted 7 years ago

“Good quality for a good price and good service! What more can you ask for?”

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Posted 7 years ago

“Lovely quality goods”

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Posted 7 years ago

“Items came in good time and all matched image and description from website”

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Posted 7 years ago

“Excellent tshirts arrived and very promptly too”

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Posted 7 years ago

“Super fast delivery and superb quality of Items ordered.”

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Posted 7 years ago

“Fast quick service and fast delivery!! Looking forward to my friends hen party even more now!!!”

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Posted 7 years ago

“Ordered the items and arrived within 2 days, easy website to use navigate and lots of information. The items were well received by all the hens and good quality items that lasted the whole weekend. Will recommend to others”

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Posted 7 years ago

“Really fast delivery and product was exactly what I wanted. Thank you.”

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Posted 7 years ago

“T shirts were very good, the big minus is that you add 2 stickers with bar codes on the main part of the t-shirt where the letters are, it's difficult to remove those stickers also they leave glue afterwards and stays sticky and attracts all the dust, and it looks like dirty t-shirt afterwards, especially on the white one. Please stop putting those stickers on the front 🙄”

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Posted 7 years ago

“Hen Party Superstore is absolutely the best! They were so accommodating. I had a special request and Lauren, the customer relations supervisor, was so attentive. She made sure the order came out just as I wanted. Great customer service and great value. The customized shirts look exactly how the website presents them. So beautiful!”

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Posted 7 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews