Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the things I ordered were excellent, we had a right laugh with Harry and hunk and got some brilliant pictures .”

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Posted 6 years ago

“Very Fast Delivery and good quality!”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“really good products and nice funny things for hen part.”

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Posted 6 years ago

“Variety of products, good online service.”

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Posted 6 years ago

“Brilliant quality and fabulous customer service from the member of staff. Helped me to get my order on fast delivery and at different address too. Very very happy with personalised hen weekend sashes. Thank you”

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Posted 6 years ago

“Great choice of products quick delivery very reasonable prices”

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Posted 6 years ago

“The items that I purchased arrived quickly”

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Posted 6 years ago

“I ordered t shirts for my daughters hen w/end despite ordering the next size up for everybody as was advised by someone else who had ordered off here before unfortunately some of them didn't fit, but the quality & the designs were excellent & didn't take long at all to arrive.”

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Posted 6 years ago

“Very good, fast service. All products arrived on time and very well packaged. Would recommend.”

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Posted 6 years ago

“Great prices and a great range of products fast delivery service would highly recommend”

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Posted 6 years ago

“I have not received all of my items”

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Posted 6 years ago

“All Items as described, fast delivery,”

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Posted 6 years ago

“Purchase the was exactly what I wanted.. thanks”

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Posted 6 years ago

“Arrived early and was exactly what I wanted for a gnash dress party”

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Posted 6 years ago

“The sashes were fine as were 2 of the straw packets but one of the straw packets were covered in crumbs it was horrible”

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Posted 6 years ago

Hi Stephanie, Thank you for taking the time to review your experience with us and for providing the supporting photo. I am so sorry to see that your straws were received in this state. I completely understand your feelings towards this as we were equally shocked upon seeing your review. I have personally investigated into this situation and it appears the crumbs are inside the pre-packed straws, but please let me know if this is not the case. Obviously, this is not at all up to our, or our supplier's, usual standards and I am currently speaking to the supplier of these items as an immediate priority. Our warehouse work hard to maintain high standards of cleanliness within the department however this faulty item should have been noticed during the picking stage. As a result of this, our warehouse team will be participating in some additional training to ensure that our high standards are maintained throughout, so thank you for bringing this to my attention. We have issued a full refund for the faulty item but we will be more than happy to provide a replacement if you still require the item. As I mentioned earlier, we uphold ourselves to incredibly high standards and are very proud of the thousands of happy customers that use our products for their hen parties every year. We would love the opportunity to show you how we create so many happy hens, so please contact us at support@henpartysuperstore.co.uk and we can provide a discount for your next order. If there is anything else that I can help with, please do not hesitate to contact me. Kind regards, Sophie General Manager Hen Party Superstore

Posted 6 years ago

“Just ordered personalised vests for a hen party. They are good quality, bright and true to size. Spoke to someone on the phone with a query, she was really helpful and accommodating. Will definitely use again”

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Posted 6 years ago

“I was really looking forward to using this as a game for everyone at my friends hen party. When we came to use it, I realised the bouquets all had to be cut out and were not stickers like a previous ‘pin the item’ I had purchased from else where. I’m not sure why the bouquets wouldn’t already come cut out or as stickers. Luckily we had blue tac with us to stick decorations up so we were able to still use it. Apart from that, it’s a cute and fun game to play with everyone at hen partys and give out a prize for the closest position.”

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Posted 6 years ago

“Delivery was very fast, the personalized t shirt and chocolates made my sister cry. What more can you ask for :)”

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Posted 6 years ago

“Excellent product and super quick delivery. Will definitely order again xxx”

Hen Party Superstore 5 star review on 29th May 2018

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Posted 6 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews