Hen Party Superstore Reviews

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order for a hen party, delivery was quick and the quality and price was fantastic. Well definetly use this company again in the future. Theres so much choice to choose from.”

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Posted 7 years ago

“Hen party gift bags were fab and arrived promptly”

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Posted 7 years ago

“Personalised T-shirts were made with the correct writing and in good quality. I was able to collect them from the warehouse which was perfect as I was short on time. I ordeeed over the phone so added bits on there.”

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Posted 7 years ago

“Easy to order and quick delivery with a good quality product ...”

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Posted 7 years ago

“Unfortunately 10 days after placing my order, I still haven't received it and the hen party which I had ordered the products for has been and gone. Will not be ordering from this company again.”

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Posted 7 years ago

Hi Umbareen, Thank you for taking the time to tell us about your experience. We're very sorry to hear that your order did not arrive on time for your event. Your order was dispatched as promptly as possible, allowing for the weekends, so was due to arrive within 5 days of you placing your order. All of our parcels are delivered by Royal Mail, who we find to be exceptionally reliable the vast majority of the time but of course, there is always a very slight chance that a parcel can go missing. I have emailed you to confirm your delivery address and have issued a full refund for the order which you did not receive. We urge customers to contact us if their order has not arrived within the expected timescale and we endeavour to rectify the issue as quickly as possible. Kind regards, Sophie

Posted 7 years ago

“Easy to order, arrived in good time (well packaged). And the pack of 48 bubbles arrived safely and work perfectly.”

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Posted 7 years ago

“Excellent customer service and fast delivery. Products are fantastic. Highly recommended”

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Posted 7 years ago

“Really good customer service. Question answered within a matter of minutes. Fast delivery and good quality item for the price.”

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Posted 7 years ago

“Very good quality t shirts and free delivery was a plus too. Delivery time was also very quick, given some of the delivery was personalised items.”

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Posted 7 years ago

“T-shirts were good quality and delivery to Ireland was quick”

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Posted 7 years ago

“The sales assistant was friendly and helpful and my purchase was dispatched and received promptly.”

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Posted 7 years ago

“Plenty ideas for a hen party, easy to use website and fast delivery. Excellent service and would reccomend highly and certainly be using again myself.”

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Posted 7 years ago

“T shirts true to size, good quality and excellent delivery service. all the girls loved them”

Hen Party Superstore 5 star review on 13th September 2017

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“Very good delivery service and customer service”

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Posted 7 years ago

“"Ordering t-shirts was super easy! Everything was correctly printed (names on back and front) and posted out on time! Instead of a separate t-shirt for the hen I put \"my\" hen instead of her name I called the company to check this was ok and the lady was really helpful and assured me that was ok! We all wore the pink \"Henz\" (beans) t-shirts and the hen wore the black version! Sizes were great, t-shirts good quality and we all looked fantastic!! "”

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Posted 7 years ago

“Placed order for some bridesmaid sashes next day delivery. good as shown and arrived next day.”

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Posted 7 years ago

“The cupcake stands I ordered are lovely. Easy to assemble and look great.”

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Posted 7 years ago

“A very wide variety of products at very affordable prices! Great to have everything in the one place”

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Posted 7 years ago

“Item just as expected priced well, quality as you would expect it to be . Would use this store again no complaints”

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Posted 7 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews