Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and range of products. It's so easy to have everything in one place. Quick delivery and fantastic customer service!”

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Posted 7 years ago

“My daughter loves Disney so to find a t shirt for her hen with disney on was a bit daunting, but hen party came to the rescue and it is her favourite colour win iwn .”

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Posted 7 years ago

“Prompt delivery and goods as expected.”

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Posted 7 years ago

“Pleased with my purchase and wasn't waiting long for them to arrive.”

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Posted 7 years ago

“From start to finish great service great products a very happy customer thank you easy to navigate site”

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Posted 7 years ago

“fast delivery and excellent customer service”

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Posted 7 years ago

“Efficient customer service when I queried the expected delivery date of my order. Good choice of products, competitively priced”

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Posted 7 years ago

“The t shirts are very small and didn’t fall all our part didn’t know they are small made - maybe let people know please if possible thank you as we maybe have to spend another £50 on them”

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Posted 7 years ago

Hi James, I'm very sorry to hear that not all of the t-shirts were a suitable fit for your party. Since women's UK dress sizes vary so much between suppliers, we do provide a size guide on our website with chest measurements to ensure you get the perfect fit. Our size 8-18 t-shirts are "lady fit" t-shirts made by Fruit of the Loom, so will naturally be more fitted, while the size 20-24 t-shirts are straight-cut, unisex t-shirts. Unfortunately we are unable to issue refunds on personalised items but if you would like to place another order, please feel free to contact us at support@henpartysuperstore.co.uk so that we can help you orderthe correct size. Kind regards, Sophie

Posted 7 years ago

“I ordered 6 personalised tshirts recently for a hen do. They arrived so quickly and looked amazing. I had amazing customer service after contacting the team to ensure I'd completed the order correctly, they got back to me instantly and reassured me. Thank you!”

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Posted 7 years ago

“Great products which arrived well before I expected them. Excellent customer service.”

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Posted 7 years ago

“Great customer service. Very good quality products that arrived well before I expected.”

Hen Party Superstore 5 star review on 27th September 2017

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Posted 7 years ago

“Bride to be loved her items”

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Posted 7 years ago

“Service was excellent, I ordered 16 t-shirts and they all arrived correct in a few days from order, they were of reasonably good quality, so was very pleased with them, and so was the bride to be and all the other hens.”

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Posted 7 years ago

“Good online store for Hen Party decorations and supplies. Quick delivery and not too bad pricing. Got t -shirts for hens and decorations all as described. Would recommend.”

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Posted 7 years ago

“I bought 9 hen boppers. Majority of them were broken, or the top parts fell off whilst wearing them. They were a big part of the hen and was really upset as we couldn't wear them. I wouldn't recommend the boppers to anyone as they are not good quality.”

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Posted 7 years ago

Hi Dipal, Thank you for taking the time to write your review. I am sorry to hear that you were disappointed with the Head Boppers that you purchased. I have checked our stock and all of the items in our warehouse at the moment appear to be in good condition, so I would imagine that your items were either from a bad batch or damaged during transit. Please accept my sincere apologies. We want all of our customers to be completely satisfied with their order, so we urge you to contact us at support@henpartysuperstore.co.uk if you do receive any faulty or damaged items. I have emailed you regarding this issue and the action we have taken to rectify this problem. I hope this is satisfactory but if you have any other queries, please do not hesitate to contact me. Kind regards, Sophie

Posted 7 years ago

“I got what I was looking for and the quality was very good”

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Posted 7 years ago

“Quick delivery of a fun game, thanks.”

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Posted 7 years ago

“Great hen tops will use again.”

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Posted 7 years ago

“I ordered sashes they was cheap so I wasn't expecting much however it came within a couple of days off ordering and the quality was superb it was a shame that we only wore it for a few hours lol will definitely use the service again 😊”

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Posted 7 years ago

“Good value for money”

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Posted 7 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews