Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery. Personilised t-shirts good quality and looked fantastic”

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Posted 7 years ago

“Very quick delivery. All in tact and all great priced.”

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Posted 7 years ago

“I ordered a bride horns pack etc, the wand was broken on arrival and the horn fell of the veil after an hour. Totally ruined the brides outfit”

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Posted 7 years ago

Hi Hayley, I'm really sorry to hear that your item was damaged in transit. I have checked our system and unfortunately cannot see any messages from you. We recommend that you contact support@henpartysuperstore.co.uk if there is anything wrong with your order, we shall then gladly rectify the situation. I have issued a full refund for the damaged item but please let me know if there is anything else I can help with. Kind regards, Sophie

Posted 7 years ago

“Very happy with the stuff I recieved the only thing is when an item is out of stock i asked to receive a email when It the item would be back in stock I never got email to say it was in stock”

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Posted 7 years ago

“Quick delivery, good prices and found exactly what I was looking for! Perfect”

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Posted 7 years ago

“Fast delivery Good quality products”

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Posted 7 years ago

“It had everything i needed & more.”

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Posted 7 years ago

“The tshirts and sashes I ordered were brilliant they came in such short time practically next day! So good!”

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Posted 7 years ago

“Extremely poor quality but excellent customer service (full marks Sophie).”

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Posted 7 years ago

Hi Karen, Thank you for taking the time to tell us about your experience with us. I am very pleased to hear that you would rate our customer service as excellent. As discussed on the phone, we have inspected your items for faults and hope that the action taken will be satisfactory. Kind regards, Sophie

Posted 7 years ago

“Quality of good are excellent”

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Posted 7 years ago

“Easy to order arrived next day as stated can't fault the service great value fir money”

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Posted 7 years ago

“Was super fast delivery”

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Posted 7 years ago

“Perfect item”

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Posted 7 years ago

“I still haven't received anything yet and i ordered everything on July 5th. Never got a follow up email to say your delivery is on route. Disappointed i had to follow up with you. Replied to email order emails as well and they came back undelivered, then couldn't find the address to email you. Will update when i receive my order Nicola”

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Posted 7 years ago

Hi Nicola, I'm really sorry to hear that your order has not yet arrived and that you have had problems contacting us. We have found that some email providers automatically filter our emails as spam, so please check your junk folder for your order and dispatch confirmation. A member of our support team has informed me that they spoke to you yesterday regarding the deliver. Please let us know if the order does not arrive this week and we shall rectify this for you. Kind regards, Sophie

Posted 7 years ago

“Detailed correspondence to ensure my order was going to be to my standard. And quick delivery and nice discount offers.”

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Posted 7 years ago

“The sashes were good quality. The tiara and wand were rather cheap in appearance so i bought replacements”

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Posted 7 years ago

“A great well made keepsake for everyone to add a little message on the night Very pleased with the 5* service and fast delivery”

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Posted 7 years ago

“On time and great value for money”

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Posted 7 years ago

“The variety and quality of the goods was good.”

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Posted 7 years ago

“Everything I ordered was even better seeing it in person, especially the personalised stuff, will be ordering weekly for my hen party gift bags for everyone so the shipping isn't too expensive either. Defiantly recommend this site.”

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Posted 7 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews