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Herbies USA Express Reviews

4.6 Rating 498 Reviews
91 %
of reviewers recommend Herbies USA Express
4.6
Based on 498 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Herbies USA Express Reviews

About Herbies USA Express:

Welcome to Herbies USA Express, a brand-new project created by Herbies specifically for the needs of our U.S. customers. Consistency is a great thing, which is why we still guarantee the high quality of our seeds and your complete satisfaction. As an added bonus, packages are delivered within 48-72 hours (yep, you got it right!), and you can choose from a seed selection tailored for growing in the U.S.

Our mission is to be a friend to any grower wherever they live because our love for cannabis has no borders! Just like any friend, we’ll always be there, whether you need help with choosing seeds, are struggling with picking the right soil, or have any other issues along your growing journey.

At Herbies USA Express, we strive to be your companion throughout your experience, from buying the seeds to harvesting the buds. We’re learning every day to become a better version of ourselves – both as people and as professionals. Your freedom of choice and your privacy mean the world to us, so you don’t need to worry that your data will be transferred to a third party.

Visit Website

Phone:

8884270772

Email:

sales@herbiesheadshop.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
I cannot say enough good things about the customer support! Delivery took a bit longer than I thought, but everything arrived in perfect condition. Thanks!
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Posted 3 hours ago
Awesome service with quick shipping. Highly recommend.
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Posted 3 days ago
Just placed my first order. Charlie, the CSR on live chat, was extremely helpful. I don't think I could have completed my order without his help. One of the best Customer Service experiences I have ever had. He was friendly, courteous and very patient. Herbie's USA is fortunate to have him in their employ.
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Posted 4 days ago
I’ll start off with the positive: I was able to cancel my previous order on my own without issue. However, I’m extremely disappointed in the quality of seeds: All were small and of a singular color in the beige palette; no tiger striping or unique coloring. I ordered a few different strains, yet all were similar. I had feminized seeds from another breeder which were colorful and tiger striped, so I can’t chalk it up to “that’s just the quality of feminized seeds”. They also took a long time to germinate (7-10 days) and just look scrawny in comparison. Maybe my expectation was too high. Honestly, Wont be reordering.
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Posted 4 days ago
Hello Troy, Thank you for the review – it is very helpful! We would be happy to look into the situation and have already reached out to you via email regarding the matter – please take a look Respectfully, Herbies
Posted 3 days ago
Very good customer support
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Posted 6 days ago
All of my seeds germinated and shipping was fast.
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Posted 1 week ago
Excellent customer service! Seedlings have already emerged
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Posted 1 week ago
All is good, thanks Herbies!
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Posted 2 weeks ago
Ophelia Was awesome it was close communication. I had to show proof but understandable. Wish I would have known before. But once they determine my problem was real, they took care of me 100%. People will always treat you good in the beginning, but it’s all about what they do on the back end.
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Posted 2 weeks ago
wish all customer service was this excellent. Makes me want to work here.
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Posted 2 weeks ago
My order arrived with no issue, I’m satisfied
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Posted 2 weeks ago
Bought 6 bruce banner auto . LsD a u t o, granddaddy purple punch fast bud... done seeds same way for 15 years AND NEVER HAD ANY TROUBLE. Out of the 7 autos 2 bruce banner popped 5... that's right 5 did not. Afraid to try and pop my last seed, cause afraid it won't come up. So out of 8 seeds 6 did not even pop... if theydont rectify it... like 77 dollars . I'll take my business elsewhere. Can u blame me..
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Posted 1 month ago
Hello Randall, Thank you for the review – it is appreciated! We provide guarantees for such cases and would be happy to look into the situation and assist. We have already reached out to you via email regarding the matter – please take a look in your inbox Respectfully, Herbies
Posted 1 month ago
I bought 13 seeds and ended up with 14 or 15 11 have came up. I ordered all autos. This coming Monday will be the start of week three since they sprouted. Most have 18-20 leaves on them now I'm curious if they hit a growth spurt at some point most are 8-12 in tall now any info would be great. I know it's early just going into wk 3. I'm brand new at this and I'm loving the challenge of it
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Posted 1 month ago
I ordered fire og kush from big head seeds. I grew them out and all the plants had dark purple buds. Obviously not the seeds I ordered. I was told they wouldn’t make it right because the order was over 6 months old. I sent pics too. It was my outdoor crop
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Posted 1 month ago
Hello David Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Please do not worry— even though the guarantee period has expired, we still would be glad to look into the situation and find a solution for you! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies
Posted 1 month ago
Not so happy with the Girl Scout cookies because they turned out to be male. But I still have the LSD growing out. LSD in flower now. Order did come fast but I’m disappointed in the Girl Scout auto. I was looking forward to that more than the LSD.
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Posted 1 month ago
Hello Roger, Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Please do not worry— we'll do our best to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies
Posted 1 month ago
I’ve just noticed another review saying not one seed germinated, I had the same problem. All 6 . Was there a problem with that batch?
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Posted 1 month ago
Hello Christopher, Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Please do not worry— we will be glad to look into the situation and help! Unfortunately, we weren't able to identify your order in our system. Please contact us via email claims@herbiesheadshop.com to discuss the situation in a bit more detail Respectfully, Herbies
Posted 1 month ago
All my seeds came up and staff is extremely helpful and patient
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Posted 1 month ago
Hi not one of the seeds came up, very disappointed.
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Posted 1 month ago
Hello, Thank you for letting us know about the issues you faced with our product. We appreciate it! Our company actually has a Satisfaction guarantee for non-germination cases and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies
Posted 1 month ago
I had a problem with 2 of the seeds i bought, the other ones have popped up. Herbies USA EXPRESS will replace seeds if they do not germinate, Make sure to follow the instructions Herbies is a legit seed bank! If you are thinking of buying from Them.. Do It! Good Prices and they will send replacements if any of the seeds fail. I can't wait for harvest!
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Posted 1 month ago
I had an issue and Herbies got back with me right away they kept in contact until we came to an agreement they all seem very helpful nice I'm very reasonable they help me with my issue and I look forward to doing business with him in the future peace
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Posted 1 month ago
Herbies USA Express is rated 4.6 based on 498 reviews