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Herbies USA Express Reviews

4.6 Rating 531 Reviews
90 %
of reviewers recommend Herbies USA Express
4.6
Based on 531 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Herbies USA Express Reviews

About Herbies USA Express:

Welcome to Herbies USA Express, a brand-new project created by Herbies specifically for the needs of our U.S. customers. Consistency is a great thing, which is why we still guarantee the high quality of our seeds and your complete satisfaction. As an added bonus, packages are delivered within 48-72 hours (yep, you got it right!), and you can choose from a seed selection tailored for growing in the U.S.

Our mission is to be a friend to any grower wherever they live because our love for cannabis has no borders! Just like any friend, we’ll always be there, whether you need help with choosing seeds, are struggling with picking the right soil, or have any other issues along your growing journey.

At Herbies USA Express, we strive to be your companion throughout your experience, from buying the seeds to harvesting the buds. We’re learning every day to become a better version of ourselves – both as people and as professionals. Your freedom of choice and your privacy mean the world to us, so you don’t need to worry that your data will be transferred to a third party.

Visit Website

Phone:

8884270772

Email:

sales@herbiesheadshop.com

Write Your review

They have excellent customer service, I talked to a representative and issues were resolved very quickly. I would order from this site again.
Helpful Report
Posted 1 month ago
I've always been impressed with the quality of the seeds and the level of customer service. The team is always friendly and helpful going above and beyond to ensure customer satisfaction. Now the shipping is free, which is great!
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Posted 1 month ago
Took 6 days for delivery. Only got 2 of the three of said ordered. Why they stuffing it with foam in the tubes I don't know. Really don't like getting shorted.
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Posted 1 month ago
Hello Jason, Thank you for the review – it is very helpful! We provide guarantees for such cases and have already contacted you via email regarding the matter – please respond to us at your earliest convenience and we will proceed accordingly Respectfully, Herbies
Posted 1 month ago
Great customer service! When I had a mailing issue they helped resolve it very quickly. Also, great product! 100% success rate! Overall, I am very happy doing business with Herbies!
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Posted 2 months ago
Quality fresh seeds, price is good especially with the quality of the product. Delivery was quick, discreet yet amply protected by the packaging. All considered, a remarkable education tool for the discriminating scientist...
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Posted 2 months ago
Revising my review. Their process is different than I am used to. But after communicating with them they were able to resolve the issue very quickly. It did take me a minute to find the seeds. Very discreet packaging, which I found pleasantly surprising. I would recommend this company. They should however change some of the things on their website when checking out and confirming an order. Overall very satisfied!
Herbies USA Express 5 star review on 15th February 2025
Helpful Report
Posted 2 months ago
Hello Mary, Thank you for your review – it is appreciated! According to our records, the issue has already been resolved. The payment for your order has been received and confirmed. If any other assistance is required – please feel free to contact us via live chat on the website or via email Respectfully, Herbies
Posted 2 months ago
Excellent customer service, quick delivery, rapid germination – will be shopping here again!
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Posted 2 months ago
All of them germinated but looked smaller than expected, will see how it goes
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Posted 2 months ago
shipping was fast and discreet. The customer service is top rate and and makes sure you are happy every step of the way. Selection is very good and seed descriptions clear and concise. Very happy and just placed my second order a few minutes ago. Highly recomended HHS!
Helpful Report
Posted 2 months ago
Hello, Thank you for your feedback – it is appreciated! We actually provide guarantees for the cases like this and would be happy to assist you. We have reached out to you via email regarding the matter – please check your inbox Respectfully, Herbies
Posted 2 months ago
Really helpful and knowledgeable team! Always a pleasure to shop with them
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Posted 2 months ago
WOW!! Update! 4 days ago I placed our first order. Just received!! Every interaction I have had with Herbie's Customer Service Reps on chats exceeds any CSR encounter I have ever had. Violet even tracked my order for me earlier today (I lost tracking number). The order was actually being delivered by the USPS as we texted! The one seed we opened is beautiful and is already germinating! Perfectly packaged from the outer discreet envelope, to the inner resealable packet, to the individual plastic vial containing the seed. Herbie's needs to give courses on how to properly run a company! 1,000% satisfied.
Helpful Report
Posted 2 months ago
Decent quality, ordered a couple of times. Good germination rates. Will finish what I have and purchase something new to try
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Posted 2 months ago
I cannot say enough good things about the customer support! Delivery took a bit longer than I thought, but everything arrived in perfect condition. Thanks!
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Posted 2 months ago
Awesome service with quick shipping. Highly recommend.
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Posted 2 months ago
Just placed my first order. Charlie, the CSR on live chat, was extremely helpful. I don't think I could have completed my order without his help. One of the best Customer Service experiences I have ever had. He was friendly, courteous and very patient. Herbie's USA is fortunate to have him in their employ.
Helpful Report
Posted 3 months ago
I’ll start off with the positive: I was able to cancel my previous order on my own without issue. However, I’m extremely disappointed in the quality of seeds: All were small and of a singular color in the beige palette; no tiger striping or unique coloring. I ordered a few different strains, yet all were similar. I had feminized seeds from another breeder which were colorful and tiger striped, so I can’t chalk it up to “that’s just the quality of feminized seeds”. They also took a long time to germinate (7-10 days) and just look scrawny in comparison. Maybe my expectation was too high. Honestly, Wont be reordering.
Helpful Report
Posted 3 months ago
Hello Troy, Thank you for the review – it is very helpful! We would be happy to look into the situation and have already reached out to you via email regarding the matter – please take a look Respectfully, Herbies
Posted 2 months ago
Very good customer support
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Posted 3 months ago
All of my seeds germinated and shipping was fast.
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Posted 3 months ago
Excellent customer service! Seedlings have already emerged
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Posted 3 months ago
All is good, thanks Herbies!
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Posted 3 months ago
Herbies USA Express is rated 4.6 based on 531 reviews