Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,987 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a calculator instead of mu my seeds what the hell . I demand a refund!!!!”

Helpful Report

Posted 10 months ago

Hello, Thank you for the feedback, it's greatly appreciated! The seeds were put inside the stealth packaging, we've reached out to you via email with additional information — please have a look in your inbox Respectfully, Herbies

Posted 10 months ago

“By far best seed company I've dealt with. Finally got the quality I was looking for! I also find I have excellent success on germination with these guys. I put 5 strawberry pies down 2 weeks ago and every one cracked. Gotta love it!”

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Posted 10 months ago

“I was skeptical at first, my bank denied my purchase. Then I decided to look at the reviews. Some were pretty bad but I could not be happier with my purchase. Fast delivery. Discreet packing. (Had to hunt for the seeds) even got a free wine opener with purchase. Lol”

Helpful Report

Posted 10 months ago

“I haven’t got my tracking number yet for my order”

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Posted 10 months ago

Hello Cody, Thank you for the review! Based on our records, your order is already on its way to you and the tracking number was sent to you in an automated email — please take a look in your inbox Respectfully, Herbies

Posted 10 months ago

“Great customer service very discreet”

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Posted 10 months ago

“Colis perdu on vous demande d'attendre le double du délais de livraison donc 42 jours. Mais ensuite il faut s'obstiner avec eux pour obtenir le remboursement. Depuis plus de 10 jours ont nous ris à la figure en nous disant que le remboursement a été émis d'attente 3 ou 4 jour ensuite 2 jours de plus ensuite que c'est fait mais nous n'avons toujours pas reçu le remboursement de la commande du 6 janvier 2024 rendu au 26 mars 2024 clairement une entreprise peu fiable et mal honnête.”

Helpful Report

Posted 10 months ago

Hello Cynsia, Thank you for the feedback, it's greatly appreciated! We are sorry to hear that the package didn't reach you. We actually provide guarantees for such cases and according to our guarantees, if the package doesn't arrive within a region-based timeframe — we offer a replacement. Since you opted for the refund, we have fairly processed it and have provided a screenshot with the transaction details. If you have any questions or need any further assistance, please don't hesitate to reach out to us either via email or live chat on our website Respectfully, Herbies

Posted 10 months ago

“The seeds I ordered were right on time and besides that, every seed I ordered. Came up and are Growing strong 100%. If I am ordering seeds. I am getting them from Herbie seeds. Thank you guys very much. You were above and beyond my expectations.”

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Posted 10 months ago

“awesome service order was delivered and customer service was phenomenal thanks”

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Posted 10 months ago

“I ordered seeds over two weeks ago still haven’t received them and no one seems to know what is going on or warm my order is that still in limbo? Still very disappointed.”

Helpful Report

Posted 10 months ago

Hello Ronnie, Thank you for the review! In accordance with our delivery guarantee, we are still unable to consider the package as lost. However, if it doesn't arrive within a few days, our delivery guarantee will take effect. We've reached out to you via email with additional details Respectfully, Herbies

Posted 10 months ago

“Great customer service! Having someone to talk to and advise with the chat system was a great help! Very high germination rate I'm pleased!”

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Posted 10 months ago

“My goodness I was so wrong. My seeds were in the package. Herbies seeds did me right and I will be ordering more. When I can. Online chat with them and wow just thank you.”

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Posted 10 months ago

“Already growing 4 of them.”

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Posted 10 months ago

“Excellent customer service, everything about the order and delivery was perfect couldn't ask for more, thanks guys”

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Posted 10 months ago

“very satisfied with Herbies easy to order order arrived quickly email response an chat response very good would recommend”

Helpful Report

Posted 10 months ago

“Moin, bei Fragen etc. war der Kundenservice schnell & gut, die Lieferung war schnell & die Bezahlung per Nachname problemlos, die Samen sehen gut aus (Das zusammen lässt mich für die Keimung und die Pflanzen gutes erwarten.) Mit Dank & Gruß ein Schwarzerpeter”

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Posted 10 months ago

“Easy and chat helped confirm all went ad aspected”

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Posted 10 months ago

“Delivered fast and a nice shipment”

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Posted 10 months ago

“1st shipment was lost by usps. Herbi replaced it no problem”

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Posted 10 months ago

“Nothing but pure unadulterated professionalism. Online Chat with their team was great and very friendly. Got some seeds ordered and within a few days they arrived as stated. Will do business with again, no doubt.”

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Posted 10 months ago

“I am very happy, delivered on time, and just what I ordered..”

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Posted 10 months ago

Herbies Seeds is rated 4.5 based on 6,987 reviews