Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,998 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,998 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hard to pay at check out”

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Posted 1 year ago

Hello, Thank you for the review. We regret to hear that the payment process was not easy for you, although we pretty much use standard payment options. Please let us know at what stage the difficulty was faced at and what was the inconvenience? Please also contact us at our live chat for a step-by-step guide to the payment process Respectfully, Herbies

Posted 1 year ago

“Great support!!!”

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Posted 1 year ago

“Absolutely brilliant service very fast delivery to NZ using fed ex only 7 days awesome work herbies”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Muy contento, de España a Chile mi pedido de seeds todo muy rápido y muchas gracias por los regalitos qué enviaron extras, 100% recomendable herbies. 💪♥️🖤”

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Posted 1 year ago

“My seeds did not arrive because "bird seed" wass written on the declaration..... Who ends 15 bird seeds??? Out of the 5 orders I've made, I have only received one...”

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Posted 1 year ago

Hello Kevin, Thank you for the review. We regret that several orders did not arrive to you intact, however those orders were refunded over 2 weeks ago as we've promised. We are constantly working on improving our packaging and implementing new delivery options to avoid such issues in the future, your feedback is much appreciated Respectfully, Herbies

Posted 1 year ago

“thank you!! thank you for the many gifts! Appreciate the excellent customer service!!! i love great Herbies! ARIGATO GOZAIMAS!”

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Posted 1 year ago

“So awesome It’s hard getting the real deal on line Herbies does it right”

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Posted 1 year ago

“great service, patient and understanding staff, had trouble with post service a couple times, highly recommend using fed ex instead if purchasing from australia”

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Posted 1 year ago

“first delivery got confiscated by bio security but 2nd delivery came threw good with great stealth haven't germinated or planted them yet but should be all good.”

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Posted 1 year ago

“Timely, received as ordered, good communication regarding shipping”

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Posted 1 year ago

“Easy, accurate, fast delivery!!!”

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Posted 1 year ago

“Customer service helps anyway possible customs took my package and they sent me my money back with no problems”

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Posted 1 year ago

“They send seeds in a way that they know they wont get through customs. Then the say bad luck you had no insurance. They then say we can offer you premium seed bonus code if you reorder. They then the tipple the prices and say not our fault. Beware you have been warned.”

Helpful Report

Posted 1 year ago

Hello Craig, Thank you for the review. We have checked all the information and cannot confirm your statement. All the packages are properly assembled and packed regardless if they are covered by the insurance or not. We have also not changed any prices, don't mention tripling anything. As follows, we would kindly ask you to clarify the overall statement as soon as possible Respectfully, Herbies

Posted 1 year ago

“Wow 10 Star team! Safe, secure, value for loot and fastest delivery ever!! NZ in 7-8 days. Epic speed with peace of mind. Best in the bizniz. Thanx Herbies...”

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Posted 1 year ago

“Very professional. Easy to navigate. Provide good feedback”

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Posted 1 year ago

“Arrivato in poco tempo grazie.”

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Posted 1 year ago

“Very easy website to navigate as well as quick and efficient purchasing process”

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Posted 1 year ago

“STealTH...... 4 days from dispatch to door. Great online chat assistance.”

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Posted 1 year ago

“Ordered my seeds and they arrived in 12 days Excellent customer service and communication.”

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Posted 1 year ago

Herbies Seeds is rated 4.5 based on 6,998 reviews