Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.47

4.5 Rating 6,695 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely people to deal with and they honor their word for replacement, thank you, appreciate the positive customer service”

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Posted 3 months ago

“I was about to write a seething report about some none descript item I received until I went back into the email and sure as isht stinks and the sun rises my green babies were there. I will be getting more and more from you guys because you are smarter than the average....bear.”

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Posted 3 months ago

“Love these guys, exceptional customer service, super fast delivery to South Australia, quality products and team, can 100% recomend , don't go anywhere else”

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Posted 3 months ago

“I gave this site a bad review. They emailed me to help me out. Now everything is good!! It was a confusion on my part. The customer services is great.”

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Posted 3 months ago

“really bad service. I never get my order. And never will get my money back. "we won't be able to send a replacement or issue a refund in accordance with our policy"”

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Posted 3 months ago

Hello, Thank you for the feedback, it's greatly appreciated! Based on the tracking information, your order wasn't delivered due to not being picked up by the recipient. In accordance with our policy we are unable to rectify shipments which failed to arrive due customers' actions until the package returns to our warehouse. As soon as the package gets back to us — we'll reach out to let you know about the next steps Respectfully, Herbies

Posted 3 months ago

“Wonderful thanks 😊”

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Posted 3 months ago

“Insuperabili consegna prima del previsto tutto come descritto dal fornitore”

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Posted 3 months ago

“I recently had the pleasure of ordering seeds from Herbies Seeds, and I must say that my experience was overwhelmingly positive. As an Australian customer, I was initially apprehensive about the delivery process due to the strict customs regulations in our country. However, Herbies Seeds exceeded my expectations in every aspect. The ordering process on their website was straightforward and user-friendly. I found a wide variety of seeds available, with detailed descriptions that helped me make informed choices. The payment options were secure, and I appreciated the transparency regarding potential customs issues. After placing my order, I received a confirmation email promptly, followed by tracking information as soon as my package was shipped. To my delight, the seeds arrived within just 14 days! The discreet packaging ensured that my order remained confidential during transit, which is crucial for customers in Australia. Throughout the entire process, Herbies Seeds provided excellent customer service. They were responsive to my inquiries and kept me updated on the status of my order. Their commitment to customer satisfaction is evident in their communication style and willingness to assist with any concerns. Upon receiving my seeds, I was thrilled with the quality. They were well-packaged and appeared healthy and viable for planting. Additionally, I found a couple of bonus seeds included in my order, which was a delightful surprise! Overall, I highly recommend Herbies Seeds for anyone looking to purchase seeds in Australia. Their efficient delivery service, outstanding customer support, and high-quality products make them a reliable choice for seed enthusiasts like myself. I will definitely be ordering from them again!”

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Posted 3 months ago

“All good, Terrific service”

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Posted 3 months ago

“Well someone is always there to answer questions and I will find out on the shipping here in a few days”

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Posted 3 months ago

“Excellent service, helpful knowledgable staff, reasonably priced, highly recommended.”

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Posted 3 months ago

“The pay link doesn't work and I have no way to complete my order”

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Posted 3 months ago

Hello Fredrik, Thank you for the review, it helps a lot! According to our records, the payment for your order was received and the package will be sent out shortly. If you have any questions or issues, please feel free to reach out to us in chat on our website Respectfully, Herbies

Posted 3 months ago

“Everything came fast and the customer service is fantastic!!”

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Posted 3 months ago

Hello, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 3 months ago

“Très rapide, bien emballé et super cadeau”

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Posted 3 months ago

“Fantastic people to deal with initial failure promptly dealt with plus high quality product Very Happy Customer”

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Posted 3 months ago

“Couldn’t have asked for better thank you Herbies N.Z”

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Posted 3 months ago

“Great disguise”

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Posted 3 months ago

“Friendly,Helpful and fast delivery”

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Posted 3 months ago

“Herbies did me a solid. Fast friendly easy to order.”

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Posted 3 months ago

“my only problem is that the Site doesn't like my VPN..... :-(”

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Posted 3 months ago

Herbies Seeds is rated 4.5 based on 6,695 reviews