Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,997 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never thought they'll be delivered to my country. Took my chances and here I have them!! 🥰🙌🏻”

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Posted 1 year ago

“They did right by me after a germination issue. Thank you Gabriel and associates”

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Posted 1 year ago

“Living in Australia, I was concerned that the seeds would get stopped by customs, however there was no problem at all, and the seeds were delivered first time. Most of the seeds germinated, and so far are looking strong as to produce a good batch. Additionally, the price was quite reasonable for the distance it had to travel, and as the speed that it took to get here. All the way from Spain to my doorstep is impressive in only 7 days. Additionally the stealth shipping was very well done, and it was quite exciting to open it up and search for them. Overall, we're very pleased with our delivery and will be recommending Herbies to our mates if they wish to have a go at their own growing. Great service, highly recommend!”

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Posted 1 year ago

“Hey guys! Received my order today. It was sent on the 8th and arrived today 15th. Im super impressed. Thank you :) All the way to Australia.”

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Posted 1 year ago

“Items not received. Seized by customs”

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Posted 1 year ago

Hello K, Thank you for the review. We regret this issue happened, we have received your inquiry and have already replied to it, rest assured - we'll provide all the needed assistance Kind regards, Gabriel

Posted 1 year ago

“Very happy, fast shipping!”

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Posted 1 year ago

“The best around”

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Posted 1 year ago

“Can't wrap a parcel to save themselves. 3 times in a row their 'stealth' packaging has been taken by customs. Probably because its a $2 mask sent with $30 postage. Or that the seeds are just wrapped in the mask, not hidden in any way like the effort better seed companies go to. Customer service is just generic replies about how they are constantly improving etc. Probably their seeds are as weak as the rest of the operation”

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Posted 1 year ago

Hello, Thank you for the review. We regret this issue happened, and have received your inquiry, to which we've already provided a reply. We will consider the information provided by you and thankful for it, meanwhile dominant part of our package do arrive without any issues. Our customer service provides timely reply and designed to assist the customer in their situation, what do you mean by "generic" replies? Respectfully, Herbies

Posted 1 year ago

“Work out well in the end. Issue has been fixed. Thank you Herbies”

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Posted 1 year ago

Hello Michele, Thank you for the review. Your payment was received with a delay today, the order is now dispatched, we hope it will reach you safely and soundly Respectfully, Herbies

Posted 1 year ago

“Payment process has been a nightmare. Took multiple attempts at different orders for the money to go through and now that it is paid I am still receiving messages from herbies that my order is unpaid.”

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Posted 1 year ago

Hello, Thank you for the review. The reason that you're receiving messages regarding missing payment is because you've placed several orders but only paid for one of them, the messages you've received is regarding the other orders. We regret that the payment process was difficult for you, could you please let us know at what stage the inconvenience took place? Respectfully, Herbies

Posted 1 year ago

“Fast and reliable”

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Posted 1 year ago

“You fixed the mistake I made got my items to me and also sent me gifts thank you”

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Posted 1 year ago

“So easy too deal with will deff let u know how they grow”

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Posted 1 year ago

“Awesome support and great service .it arrived I nz in a very quick post ❤️❤️❤️❤️❤️”

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Posted 1 year ago

“Good communication”

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Posted 1 year ago

“Arrived in New Zealand in like 10 days ...thanks Hebbes”

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Posted 1 year ago

“Herbies foi rápida na entrega para o Brasil 🇧🇷 deixei 5 🌟 agora vamos ver a germinação se fluir vale 10 🌟. Abraço a todos e vamos plantar vida.”

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Posted 1 year ago

“Very happy customer”

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Posted 1 year ago

“It’s gonna be some gass”

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Posted 1 year ago

“Hard to pay at check out”

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Posted 1 year ago

Hello, Thank you for the review. We regret to hear that the payment process was not easy for you, although we pretty much use standard payment options. Please let us know at what stage the difficulty was faced at and what was the inconvenience? Please also contact us at our live chat for a step-by-step guide to the payment process Respectfully, Herbies

Posted 1 year ago

Herbies Seeds is rated 4.5 based on 6,997 reviews