Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 7,300 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made a mistake putting in my address when I placed my order. Herbies resent the order to the correct address with no charge. This is the kind of service that will have me making more purchases in the future.”

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Posted 2 weeks ago

“I have been given excellent tech support, I had growing problems they saved my entire crop, they also was excellent about returns I had. I'm a customer for life”

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Posted 2 weeks ago

“I received a wine bottle opener and a stopper Not my order”

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Posted 2 weeks ago

Hello Michael, Thank you for your review – it helps a lot! The product was placed inside the stealth item – we have already reached out to you via email with additional details – please take a look in your inbox Respectfully, Herbies

Posted 2 weeks ago

“Ordered seeds and they all popped but one. I emailed them and they tell me that they want a pic of the seed that didn't sprout. Who the hell takes a pic of an unsprouted seed? Wow it's just one and they can't send another without the pic. They wanna give me a code for my next purchase...WILL NOT HAPPEN. If i was trying to scam them I think I would try for 10 seeds maybe...not just one. WTH Herbies it's one stinking seed...is that going to break the company? U gained and lost a customer all in that one order”

Helpful Report

Posted 2 weeks ago

Hello Jeff, Thank you for your review – it is appreciated! We have a Guarantee Policy in place and a procedure we have to follow. In this case, even though not all the requirements have been fulfilled we are still willing to provide possible assistance as we value your time and efforts. We have already reached out to you via email with additional details regarding the matter – please take a look Respectfully, Herbies

Posted 2 weeks ago

“Very happy with speedy delivery and product. Cheers.”

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Posted 2 weeks ago

“Seeds ordered in January. First delivery intercepted at customs. I was not notified of this and still have not been officially informed. Herbies very slowly and reluctantly reissued the order and sent package vie snail mail. Eventually arrived 30 th March unlabelled. Seeds cannot be identified. There is a combination of photo and auto so this is a real pain. Very disappointing experience . We are a small group of growers that have used other seed banks in the past and on recommendation tried Herbies - how wrong we were.”

Helpful Report

Posted 2 weeks ago

Hello Alan, Thank you for the review! We regret to hear you're not satisfied with our shop. Recently, we indeed stumpled upon some issue with delivery to Australia, however the situation was resolved and the intercepted packages were resent - sorry for the delay. As for labelling - please do not worry, the seeds are labelled this way on purpose so the names of the strains won't receive much attention from third parties. We'll send you an email with identification of each pack shortly, please check Respectfully, Herbies

Posted 2 weeks ago

“Always great to deal with . Seeds always get to me discreetly and germination rates are great . Highly recommend”

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Posted 2 weeks ago

“The best place to buy from they stick to there word and make things so very easy thank you”

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Posted 2 weeks ago

“Received 6 GG#4 and 6 GSC last fall to be ready this spring, all the GG popped within 30hrs but all the GSC’s haven’t popped been 15 days now. Hope at least a couple pop soon! Happy with the choices and price but when half don’t pop it’s not a deal anymore.”

Helpful Report

Posted 2 weeks ago

Hello Arjan, Thank you for the review! We regret to hear that the GSC’s haven't germinated after 15 days. We have Satisfaction Guarantees for non-germination cases, so we'll be happy to look into the situation and provide necessary assistance! We'll send you an email shortly Respectfully, Herbies

Posted 2 weeks ago

“Customer service answers in less than five minutes. Order arrived on time with extra goodies inside. The product was packaged well and it took me some time to find it inside. I havent germinated them yet but so far so good. Love herbies.”

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Posted 2 weeks ago

“The seeds came in discreet packaging in a calculator battery compartment. Unfortunately a lot were crushed as a result. We did have a few good that popped up but they didn't survive. It was my first time and i bought quite a few so I would be able to try again but since so many were crushed I was unable to do that.”

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Posted 2 weeks ago

Hello Shelby, Thank you for the review! We regret to hear the seeds have arrived crushed, but please do not worry - we have a policy for such cases, so you won't be left behind! We'll send you an email with a resolution shortly, please check Respectfully, Herbies

Posted 2 weeks ago

“The three seeds have sprouted and doing okay. However the two free ones failed to sprout even though they were soaked at the same time as the other ones.”

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Posted 2 weeks ago

Hello, Thank you for the reply We regret to hear you've faced the germination issue with the seeds. We've already contacted you via email and will be happy to offer you a possible solution! Respectfully, Herbies

Posted 2 weeks ago

“Quick ship great seeds”

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Posted 2 weeks ago

“Very fast delivery with great bonuses. Very happy with the service. Be sure to use their chat function to get their guidance to find the perfect strains for you.”

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Posted 2 weeks ago

“Very poor germination. 2 out of 6 seeds. Very disappointed.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for the review! We regret to hear you've faced the germination issue, but no worries - we have Satisfaction Guarantees for such cases, so we'll be happy to look into the situation and provide necessary assistance! Respectfully, Herbies

Posted 2 weeks ago

“Seeds showed up! Got confused & left bad review before I even realized the seeds were stashed underneath an item i didn't order so leaving them a good review.”

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Posted 2 weeks ago

“Delivery went smooth,, been growing from same strands for years,, Looking very forward to trying my new seeds.”

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Posted 2 weeks ago

“Fast delivery !!!!! When it came in, I opened it a said what the hell, thats not what I ordered.....upon further inspection I found what I was looking for.”