Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 7,010 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service and products were delivered very timely”

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Posted 1 year ago

“Herbies has came correct in their germination guarentee, and they re-sent my order that was held up in customs. Just received that yesterday. So with that I can tell you for certain- my go to Seedsmen and women!!!👏🏻👍👌🤙🏼🤘”

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Posted 1 year ago

“They were expensive, slow, and full of conditions that came up only in their favor. I paid for a 10 to 16 days delivery I spoke with the sales representative asking for a delivery time, and He told me 10 to 16 days or that would refund me immediately, that is not true, herbies is holding my money and making me wait up to a month. On top of that they refund me by Bank transfer so which will take another 30 to 40 days, even when the sales representative made me pay via the Wise app, saying that I will receive the package/seeds faster than 10 to 16 days. I don't have the seeds, and I don't have my money so I can't buy somewhere else, they are holding my money for a very long period. This company is a scam, they are thieves, PLEASE THINK TWICE BEFORE PURCHASING HERE OR GIVING MONEY TO THIS PEOPLE, THEY DONT CARE FOR THE CUSTOMER, ONCE THEY HAVE YOUR MONEY YOU ARE BY YOURSELF. THIEVES, GIVE ME MY MONEY BACK NOW!”

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Posted 1 year ago

Hello Rodrigo, Thank you for the review. We have checked the situation and cannot confirm your statement, the product has been sent as anticipated and currently in transit. Indeed, it is taking a bit longer that estimated delivery period, of which we have fairly warned ahead of the order placement. Herbies strictly follows our guarantees and we never made a step aside, always honoring what we promise and rest assured - the guarantee is applied to your order as well Respectfully, Herbies

Posted 1 year ago

“Received :)”

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Posted 1 year ago

“Perfection”

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Posted 1 year ago

“This company is amazing they sent me to seeds and customs confiscated them and they sent them again which I did receive in a couple of weeks. So I will not be buying seeds from any other company apart from this one.”

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Posted 1 year ago

“Спасибо Компании , честно не верилось что это вообще возможно в такое не спокойное время на нашей планете. Ассортимент огромен, еще и все это возможно получить реально. Я заказал и получил, успехов Компании .”

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Posted 1 year ago

Hello Nikola, Thank you for the review. We're happy to hear that you're satisfied with our service and that the package was received, although could you please let us know why do you rate us 1 out of 5? We would be very grateful to you as your feedback will let us know our weak spots and will help us improve our service and conditions Respectfully, Herbies

Posted 1 year ago

“I love Herbies fast shipping from overseas to stateside. Also they back their germination guarantee. Obviously they make sure you have done it right but they are true to their word. I will be back.”

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Posted 1 year ago

“Fast service”

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Posted 1 year ago

“Very correct, in time delivery , very good support ,you can count on them .all the best”

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Posted 1 year ago

“I see reviews on Social media etc about Herbies that are just not true. These haters should advocate for changing the antiquated laws in thier respective countries My question to those who accuse Herbies of being a rip off is, If they were ripping me off why would they resend them to me? Not once but twice. Understand they are a business that ships globally. Stuff happens!! Humans are involved!!!Herbies backs covered claims up 100 percent. I trust them implicitly and am planning part of a trip to Spain to tell them that in person.”

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Posted 1 year ago

“I grew 5 runtz punch seeds from Herbies, they grew well but all 5 turned hermaphrodite. They seeded the rest of my crop it is a huge disappointment and a waste of my time, money, and effort. This shows that they have poor quality control and send out untested bad strains. I have another strain from them but I won’t waste my time planting them.”

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Posted 1 year ago

Hello The Hawaiian, Thank you for the review. The plants will not do that unless stressed, we would kindly advise checking on the surrounding conditions and sustaining the proper environment for the plants in question. We have received your email with the inquiry regarding that situation and have already replied to it, we'll do our best to assist you Respectfully, Herbies

Posted 1 year ago

“It’s been a year in a half since doing business with the fantastic company. Only had 1 issue and immediately it was fixed! Love this company, prices, quality, and integrity! I have no intentions of ever doing business with anyone else! Thank you Claire and company for helping me changing lives on my side of the world.”

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Posted 1 year ago

“My seeds were confiscated by US Customs. What an unbelievable waste of money.”

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Posted 1 year ago

Hello, Thank you for the review. We regret this issue happened, we have received your email and documentation and already arranging a solution on which we agreed in our conversation. Rest assured, we will proceed to the resolution shortly and assist you the best we can Respectfully, Herbies

Posted 1 year ago

“Great communication, super fast shipping, seeds were professionally packaged and labeled! Other than the learning curve on how to pay, the whole ordering process was a breeze. I will be a repeat customer!”

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Posted 1 year ago

“Outstanding. Never gave up on delivery and address issues. Took a while , nobody's fault. Long story short you guys do what you say. A very hard quality to find these days. Your help was very much appreciated and I look forward to our next encounter. Thanks again. Dan”

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Posted 1 year ago

“nelly helped me to the point of stepping me through “every” step :) she stuck with me the whole entire time, even when I was crying with frustration! she helped out so much that the two plus week struggle i had came to an end :) i will get my seeds !!! I will happily use your company again”

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Posted 1 year ago

“I've never left a review before but these guys deserve it.... the customer service is unbelievable the response to emails is almost instantly they really do care about their customers and making sure that you get what u ordered.my first shipment got taken long story short they resent it again I received my order and I'm very happy thanks herbies seeds!!!!”

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Posted 1 year ago

“First time getting nabbed in half a dozen orders over time on the way through this time but Herbies Customer Service is friendly and first class to deal with. They are having a replacement order being sent to me. Great service every time!”

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Posted 1 year ago

“4 months to get my product finally arrived and they were destroyed will never ever buy from here again”

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Posted 1 year ago

Hello, Thank you for the reply. According to the official postal information, the last order has been delivered within 14 working days. We have received your inquiry and documents attached and have already replied to you. Rest assured, we will resolve the issue shortly Respectfully, Herbies

Posted 1 year ago

Herbies Seeds is rated 4.5 based on 7,010 reviews