Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,895 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,895 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of genetics are fantastic and the customer service is outstanding”

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Posted 4 days ago

“I've received help from at least 4 of ur online agents. they've been very helpful n were able to answer my questions, or send me n online link.”

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Posted 5 days ago

“The customer service is always so wonderful here May you help me with a couple issues I've had in the past with no problems and they're super polite you can't find that these days”

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Posted 5 days ago

“I'm in Australia and received my order of seeds within 7 working days.It was packaged perfectly and very discreet.I thought there may be problems with customs here in Australia but was assured by customer service it won't be a problem.if there was a problem they would cover it and refund me..So far 8 of the 10 seeds I got have turned out fantastic.The genetics are excellent.”

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Posted 5 days ago

“Customer service is amazing! Prompt and very helpful!”

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Posted 5 days ago

“Very happy with the look of the seeds can’t wait to get them growing packaged well and very fast shipping. Everything went well .”

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Posted 5 days ago

“My first time ordering from Herbies. The seed selection was awesome. My ordered seeds came three days later! I am in California. It was packaged in a new wine opener. I was confused at first, but then I read the email again. It said please look, your seeds are surely there. And they surely were! Along with bonus seeds! I cant wait to grow the seeds. What an awesome experience so far. Love Herbies!”

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Posted 5 days ago

“I've shopped with Herbie's off and on since 2012. Just received an order I placed a few days ago. Very satisfied with price and most definitely delivery. In the process placing my second order now.”

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Posted 6 days ago

“I did have a problem with delivery but herbies actually took care of it immediately and were totally helpful .only took a few hrs to resolve. Will.order again.”

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Posted 6 days ago

“Great service and very quick postage ✌️”

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Posted 6 days ago

“i received a teddy bear instead of seeds”

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Posted 6 days ago

Hello Michael! Thank you for the review The thing is we use a teddy bear as a stealth item to put the products in. Please open it and you'll find everything you've ordered. We'll send you an email with additional information shortly Respectfully, Herbies

Posted 6 days ago

“Trust this company to honor their product as well as the quality. 2 they have replaced seeds that did not sprout. Every problem I've had they have met with simpland hasty resolve. Transactions are quick and precise and they have a customer for as long as they are open. Thanks so much for standing behind your product. A1 company and integrity.”

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Posted 6 days ago

“Right now.My review isn't too well because I never received either one of my orders”

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Posted 6 days ago

Hello, Thank you for the review – it is much appreciated! According to our records, there is one order associated with your account, which is indicated as delivered successfully, according to the official tracking information. We have already had correspondence regarding the matter and are currently awaiting your response in order to proceed accordingly, look into the situation and provide assistance. Please take a look in your inbox Respectfully, Herbies

Posted 6 days ago

“Amazing customer service from start to finish. Delivery's were faster than expected and I could not fault anything during the whole process. Thank you herbies team. Look forward to the results in the kit so distant future 😁”

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Posted 1 week ago

“Ordered on a Tuesday night and got my parcel the next Wednesday. Not bad to get to New Zealand. Like the Terminator said. I'll be back.”

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Posted 1 week ago

“Amazing! Top top customer service, speedy delivery and they know their way around importing. I cannot recommend highly enough.”

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Posted 1 week ago

“Seeds were shipped to Australia, Nth Qld, received no problem. Was updated along the way. Will be purchasing again. Thanks”

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Posted 1 week ago

“Seeds arrived extremely quickly and discreetly packaged”

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Posted 1 week ago

“Schlechteste qualtiät von papes die ich bis jetzt in meinen Leben kennen lernen durfte haben anscheinend die klebefläche vergessen, zu den Seeds leider nix besonderes schlechte keimrate da ist selbst rqs besser 😅”

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Posted 1 week ago

Hello! Thank you for the review! We regret to hear you've faced a poor germination rate with our products. However, we have Satisfaction Guarantees for such cases and even though your order is past our 90-day guarantee period, we'll still be happy to look into the situation and provide necessary assistance. We will send you an additional email shortly, please check Respectfully, Herbies

Posted 1 week ago

“Der Support ist super, rasche antwortet und super entgegenkommen. Meine neue samenbank :)”

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Posted 1 week ago

Herbies Seeds is rated 4.5 based on 6,895 reviews