Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 7,000 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give zero stars if i could. Ordered last year, no package arrived. Was asked to investigate with AusPost. Did this immediately and sent back details. Took weeks for a response. Their affiliate team kept emailing so i emailed them asking what was going on. They diverted me back to customer support. 90 days for auspost to investigate.. cool i order almost 9-10 months ago. No package arrived. Auspost couldn't confirm where they delievered. Herbies refusing to replace but offering free seeds on another purchase... can't just send those as a replacement? No, ya need to spend more money to potentially not get another package.”

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Posted 1 year ago

Hello, Thank you for the review. According to the official postal information, the package has been properly delivered and handed to the recipient. We have also contacted the postal company and they have confirmed the delivery, thus we cannot confirm your statement. If you need any further assistance - please do not hesitate to contact us Respectfully, Herbies

Posted 1 year ago

“The best of the best”

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Posted 1 year ago

“My first order went missing so after 5-6 weeks I made contact & another order sent. This order was intercepted by our customs & the seeds were destroyed. Not necessarily Herbies fault but perhaps a better description of the contents along with a more substantial "gift" may be more successful. ADDIT:- Thanks for replacing my order but unfortunately the replacement order was seized at the border and destroyed as well”

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Posted 1 year ago

Hello Ozman, Thank you for the review. We regret that this situation happened, indeed the package has been lost in transit, and we indeed could not affect that. But, we've replaced it as we've promised and apparently the replacement has already arrived. Have you received it, is everything okay with it? Respectfully, Herbies

Posted 1 year ago

“3 out of 3 Deliveries Complete :) 2nd 1 took a bit Longer as got held up by customs, but was soon covered by Herbies insurance policy & in the End, I got it Sweetas, the other 2 were 21 days & Cannot Rate these guys any Higher :) GREAT Genes and %100 germination on Amnesia Auto & GG#4 Auto :) VERY HAPPY :) & HIGHLY RECOMMENDED :) THANKS HERBIES, Looking forward to trying my new Strains & will definitely be back for more :) KEEP ON BEING AWESOME!!!”

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Posted 1 year ago

“Thank you for replacing my first order that went missing in the mail. Your great communication and excellent service is greatly appreciated. Well deserved recommendation Herbies Seeds.”

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Posted 1 year ago

“High quality seeds and they’ve never let me down with on time delivery!”

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Posted 1 year ago

“Hi guy ordered seed took out insurance on order highly recommend it as first parcel was seized by customs but second parcel arrived very happy with service thanks guys”

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Posted 1 year ago

“Thanks for the good service. I need to check after it grows and grows. I give an opinion on the seeds. But the service is excellent. Thank you.”

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Posted 1 year ago

“received today, awesome, thank you”

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Posted 1 year ago

“Great customer service I receive my order the same week and I have 85% germination rate”

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Posted 1 year ago

“Can not fault the service provided. The original shipment was intercepted and destroyed by Australian Agriculture Department (customs). I contacted Herbies online chat and provided all my details, including the documentation of destruction by the Australian Gov’t. The service staff provided replacement seeds and dispatched the seconded consignment within 2 days. The second consignment successfully arrived.”

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Posted 1 year ago

“Thanks fast delivery highly recommend”

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Posted 1 year ago

“Great company, wonderful service, I just wish we could get the bonus goodies that they do in other countries”

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Posted 1 year ago

“Great company…..great seeds but your prices are going up once a month now. I love your company but Pricing me out of your market. Your prices are to high now. I’m looking for another company.”

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Posted 1 year ago

“Excellent company ..Samuel from help service is best”

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Posted 1 year ago

“Order from Herbies for the fifth time now, awesome seeds 100% sprout rate, great shipping and customer service also the package comes with extra gift. Love getting seeds from here and would highly recommend getting your seed from Herbies.”

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Posted 1 year ago

“Working with your support staff over the chat feature was great. I assumed it would be a normal crappy bot, but you guys really take it serious. All the replies were fast and just what I needed. Could not have made it thru the process without their help and suggestions. This is the third time I have shopped with you and you never disappoint. Thanks again.”

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Posted 1 year ago

“Received my order. Thank you”

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Posted 1 year ago

“prompt cross ocean delivery, bonus seeds all sprouted along with those purchased. Plants all strong and healthy with decent size and strength”

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Posted 1 year ago

“Ok peeps this place is legit with awesome customer service. I was totally skeptical of ordering out of country and shocked that 6 months after an issue with my order being seized the team at Herbies was alerted and resent my order. Rest assured if you make an order and have proper documentation this company and team will work to get your product in hand! Very surprised but extremely happy customer for life”

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Posted 1 year ago

Herbies Seeds is rated 4.5 based on 7,000 reviews