Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.47

4.5 Rating 6,689 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My package was not delivered due to shipper gave wrong address to FedEx I'm still hopeful though that the issue is corrected”

Helpful Report

Posted 3 months ago

Hello, Thank you for the review! We have double checked the correspondence between us and as we can see - the address matches the one you mentioned in one of the emails. We've contacted you via email with additional information Respectfully, Herbies

Posted 3 months ago

“We had a glitch with PayPal / Herbies. You guys worked it out quickly. Thanks”

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Posted 3 months ago

“Customer service is exceptional. From beginning to end.”

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Posted 3 months ago

Hello, Thanks for the review! We regret to hear about your decision, however we'd be glad to know the reason. According to our records, there hasn't been a claim but we will go ahead and contact you for futher clarification Respectfully, Herbies

Posted 3 months ago

“Good price good quality seeds. Good support”

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Posted 3 months ago

“So far everything has been easy .I have been ordering seeds since 2011Gone Thu alot of worry in that time. I've grown 134 kinds . Hope we have a smooth relationship”

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Posted 3 months ago

“Lieferung schnell und alles komplett. Wie die Samen sind wird sich noch herausstellen 😅 Vielen Dank an Herbies”

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Posted 3 months ago

“Super veloce”

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Posted 3 months ago

“Friendly helpful fast delivery”

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Posted 3 months ago

“Responses are fast and bonus products are paid a lot.”

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Posted 3 months ago

“fast delivery, really happy”

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Posted 3 months ago

“Very fast delivery. They have all sprouted 😃”

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Posted 3 months ago

“Always easy to navigate the web site”

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Posted 3 months ago

“Thank you Herbies! best experience ever and great products.”

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Posted 3 months ago

“On time.. love the service... Just trying out a new hobby...”

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Posted 3 months ago

“The delivery was fast and I can’t wait to plant them which will be after my 13 plants are done”

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Posted 3 months ago

“Lovely people to deal with and they honor their word for replacement, thank you, appreciate the positive customer service”

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Posted 3 months ago

“I was about to write a seething report about some none descript item I received until I went back into the email and sure as isht stinks and the sun rises my green babies were there. I will be getting more and more from you guys because you are smarter than the average....bear.”

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Posted 3 months ago

“Love these guys, exceptional customer service, super fast delivery to South Australia, quality products and team, can 100% recomend , don't go anywhere else”

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Posted 3 months ago

“I gave this site a bad review. They emailed me to help me out. Now everything is good!! It was a confusion on my part. The customer services is great.”

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Posted 3 months ago

“really bad service. I never get my order. And never will get my money back. "we won't be able to send a replacement or issue a refund in accordance with our policy"”

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Posted 3 months ago

Hello, Thank you for the feedback, it's greatly appreciated! Based on the tracking information, your order wasn't delivered due to not being picked up by the recipient. In accordance with our policy we are unable to rectify shipments which failed to arrive due customers' actions until the package returns to our warehouse. As soon as the package gets back to us — we'll reach out to let you know about the next steps Respectfully, Herbies

Posted 3 months ago

Herbies Seeds is rated 4.5 based on 6,689 reviews