Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.47

4.5 Rating 6,689 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There customer service and communication is second to none. I have always found their service reliable and very timely. The representatives I have dealt with have always been helpful and polite, an excellent company to deal with. Payment issues have been difficult at times, the company has provided videos to explain alternative payment methods and eventually the issue has been resolved. Grew a plant last year for the first time in 40 years. Their help and articles were exceptional leading to a plant that was also exceptional.”

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Posted 3 months ago

“Thanks guys for your help as my seeds never made it and you replaced them for me 👍!... Great customer service!...”

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Posted 3 months ago

“Great customer service and always great seeds purchased through PayPal this time and the seeds were here within 2 weeks”

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Posted 3 months ago

“Service price and delivery is very good 👍🏿”

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Posted 3 months ago

“All the seeds never generated. What a waste. It's been 14 days and this what they look like. Used there directions and nothing.”

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Posted 3 months ago

Hello, Thanks for the review - much appreciated! We provide guarantees for non-germination cases and will be happy to help you. Please take a look in your inbox, we've reached out to you with additional information Respectfully, Herbies

Posted 3 months ago

“Half of my seeds either didn't pop or died before roots established in rooter. I paid $15 for one seed and was really looking forward to trying the Blackberry Moon Rock Only to have it die in the rooter. I'm out . Moving to a company that has a viable product”

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Posted 3 months ago

Hello Maryjane, Thank you for the review! We regret to hear you've faced such a poor germination rate with our products. We have Satisfaction Guarantees for such cases, so we'll be happy to contact you via email and provide the necessary assistance! Respectfully, Herbies

Posted 3 months ago

“I've been using Herbies for a couple of years now every seed I've gotten has germinated an they have good varieties I have no complaints thanks Herbies”

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Posted 3 months ago

“Great online customer service for us older folks thanks amber”

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Posted 3 months ago

“Great delivery. But I order on labor day but I didn't get the BOGO deal. I bought the 10 pack to get t he deal. I could be wrong somehow. Computers!!!?”

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Posted 3 months ago

“Amazing service fast delivery thank you team”

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Posted 3 months ago

“Fast, discreet delivery down under. Top work team 👍”

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Posted 3 months ago

“hi quality seeds and very fast shipping. did I mention the free seeds. the only place to buy seeds,”

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Posted 3 months ago

“Problems right off the start with the very first order paid for the order FedEx claims they delivered the order when they did not deliver it now it's all up to me to try to fight FedEx it's a joke trying to get anything from FedEx I spent 2 hours on the phone and got absolutely nowhere with those idiots at FedEx no one comes to the phone it's all automated and very very poorly done and it's all up to me now where is the Fantastic customer support where is the replacement order where is some kind of help from somebody I'm not getting anything from anybody American Growers has been doing this for decades and this is not a new problem but an old one you've we have been down this road many times before it sure does get old1 and here we go again the add all sounds great for the seeds and all the hype and everything all sounds wonderful until you place your order and don't get your seeds and get stuck with all the aftermath if I don't get some help from somebody the only choice I have left is to call the credit card company again and tell him another seed company is ripping me off Daniel Bell American Growers”

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Posted 3 months ago

Hello Daniel, Thank you for your feedback - it is appreciated! Based on the official tracking information, the order is indicated as delivered successfully. Following our guarantee policy, we will be happy to look into the situation and provide necessary assistance on the matter. We have reached out to you via email with further details - please take a look in your inbox Respectfully, Herbies

Posted 3 months ago

“Herbies is just plain great! Their support helped me get to where I needed to be and I couldn’t be happier. Shipping was fast. These folks are like family now and I can’t foresee myself shopping elsewhere for what need!”

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Posted 3 months ago

“Excellent delivery time,easy to order, and affordable prices for the quality.”

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Posted 3 months ago

“Went with a new seed bank with a top notch strain.It is obvious the seeds I received are not all the same strain? Will crack em anyway..”

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Posted 3 months ago

Hello, Thank you for your review - it is very helpful! Being a living biological material, it is only natural for the seeds to differ in shape, shade and size, which does not really identify which strain they belong to. We also cover our product with a guarantee, and we have already reached out to you with the additional details - please take a look in your inbox Respectfully, Herbies

Posted 3 months ago

“Do NOT ORDER THEY SEND U THE WRONG ITEMS AND THEN NEVER RESPOND TO UR CLAIM SO YALL ARE ROBBING PEOPLE BLIND VERY UNPROFESSIONAL AND UNACCEPTABLE THEY WILL STEAL FROM YOU BE AWARE!!!”

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Posted 3 months ago

Hello Lindsie, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 3 months ago

“I would like to thank everyone at Herbie's, my order was processed filled and delivered faster than I even expected, customer service personnel was polite courteous and informative ,thank you very much”

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Posted 3 months ago

Hello Mike, We really appreciate you taking the time to leave us a review and we’re so happy to hear that you had a great experience. Hope to see you shopping with us again!

Posted 3 months ago

“Herbies süper”

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Posted 3 months ago

“I’ve ordered several times. Always a great experience. Bonus item (stealth) was extra awesome this time. 5 stars every time, great products and great buying experience”

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Posted 3 months ago

Herbies Seeds is rated 4.5 based on 6,689 reviews