Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,904 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought I had a problem with my seeds. Turns out a quick chat with the on line team has it sorted asap. One happy customer”

Helpful Report

Posted 3 months ago

“Fast delivery, good germonation rate, perfect customer support team! Thnx, Herbies!”

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Posted 3 months ago

“Comms and service were great but unfortunately the product didn't matchup... very poor germination rate. Thanks anyway”

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Posted 3 months ago

Hello, Thank you for your feedback – that helps a lot! We provide guarantees for such cases and would be glad to look into the situation and assist you on the matter. We have already reached out to you with additional details – please check your inbox Respectfully, Herbies

Posted 3 months ago

“Only one seed grew out of the many I ordered. Luckily I selected the shipping option 'cash on delivery' because that is the only way that you will get your order. The second time I ordered the shipment did not come at all, and the claims department keeps parroting the same phrases for two weeks now about how their policy prevents them from issuing a refund (which by the way is in breach of EU law, as the seller is responsible for your paid parcel reaching you). Don't be fooled by the replies by this company on one star reviews, because they are only lies. They will say something like "we already have contacted you"/"we have an ongoing conversation with you" but that conversation is basically them saying how they will not refund you because "the post office hasn't confirmed misdelivery". I wonder if any post office really takes so long to reply to a query. It seems like this company makes its profits by never returning the money their customers pay for shipments they never receive.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review – it is much appreciated! We are sorry to hear about the impression the service we've provided has created, we never intended to make you feel this way. We provide guarantees for the product, and would be happy to look into the situation and assist. We have already reached out to you via email and would be happy to provide further assistance on the matter – please take a look in your inbox Respectfully, Herbies

Posted 3 months ago

“Molto Seri e professionale, mi hanno consigliato molto sugli acquisti, consiglio”

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Posted 3 months ago

“Got everything I ordered on time and safe. Thanks heaps”

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Posted 3 months ago

“Order arrived very quickly.”

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Posted 3 months ago

“Awesome recieved overseas within two weeks stoked as thanks guys”

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Posted 3 months ago

“Fantastic service”

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Posted 3 months ago

“Friendly and competent service team members. Delivery is fast and so far no problem at all. One of the best services I have dealt with over the last 10 years.”

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Posted 3 months ago

“Herbies Seeds, you are amazing. Customer service is always friendly and willing to help. Prices are fair, strains are true, delivery is timely and I've had support throughout. Thank you”

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Posted 3 months ago

“Super fast delivery. Will be ordering again soon 🤙🏼”

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Posted 3 months ago

“Good guys. I'm buying it for the second time. Maksim.”

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Posted 3 months ago

“Good guys. I'm buying it for the second time. Maksim.”

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Posted 3 months ago

“Good guys. I'm buying it for the second time. Maksim.”

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Posted 3 months ago

“Great customer service!! Arrived before estimated time..Always reliable and excellent products.”

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Posted 3 months ago

“Great service received within a week ( overseas delivery) was given a couple extra”

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Posted 3 months ago

“Great honest service...arrived and tracked perfectly...they took the time out to send t-shirt aswell to make more stealth. Also even left a good clear sign saying leave in letter box.”

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Posted 3 months ago

“Very discreet and fast shipping. Will definitely order again.”

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Posted 3 months ago

“I received the products asl was supposed to a little hard to find excited about them and will keep you posted”

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Posted 3 months ago

Hello, Thank you for the review! We are really sorry to hear about the situation and we will do our best to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 3 months ago

Herbies Seeds is rated 4.5 based on 6,904 reviews