Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,993 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good job all the team thank you very much”

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Posted 1 year ago

“Customer Service was great, looking forward to receiving my order !!!”

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Posted 1 year ago

“Order came in today after over 3 weeks in customs. Order had been opened and resealed with a letter inside saying customs had seized and destroyed the seeds. This is my order with Herbies. Other I international orders came in no problem. I emailed herbies about this today after I got my empty package. Will see how they handle things from here. As of now I would not order from them if you are in the USA. Will see how they handle and update from there. I want my seedsbir money back.”

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Posted 1 year ago

“My first order went smoothly, the tech assistance was great !”

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Posted 1 year ago

“Received my order in Australia within 6 days. Stoked it arrived so quickly!! Will review again when I get results. Thanks Herbies”

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Posted 1 year ago

“Great service easy site to use delivery all the way to New Zealand in seven days will definitely be a regular customer.”

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Posted 1 year ago

“Thank you for the quick and easy reply to my order.I will continue to do business with your company in the future.Thank you”

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Posted 1 year ago

“Great service great price delivery little long but must be the post company”

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Posted 1 year ago

“Best company a guarantee is one of the best”

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Posted 1 year ago

“Great company great customer service great prices”

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Posted 1 year ago

“excellent packaging to NZ. very stealth lol. Fast shipping took about 2 weeks.”

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Posted 1 year ago

“great service and great produc”

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Posted 1 year ago

“A non-delivery issue was handled quickly and professionally. I’m a satisfied customer!”

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Posted 1 year ago

“First type buyer with Herbies as regular supplier was unable to deliver to Australia for a short period of time, anyway cutting a long story short , 5 paid for feminised seeds did not germenate. I am an experience home grower and used the paper towel method during the first week of Spring in Australia for well over 35 years . All paid for seeds (not freebies) in the past have 100% germinated without issue. After a few emails Herbies (photos, a few questions from a representative answered) they did agree to resend 5 seeds (they gave me a choice of several viarieties). So far all good, except they wanted (in my view unreasonable) 50 .75 Euros ($85 Australian) for shipping and Insurance. Quite frankly just not worth it.”

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Posted 1 year ago

Hello, Thank you for the review. It is indeed regretful that this issue happened, however we fairly offered a replacement as promised. We do fairly state that the postal company is a third party to us, we do not benefit from the postal fee, thus it is not compensatory if the package has been successfully delivered. We also may not affect the amount of the postage fee as it comes not from our company. If you'll need any additional information or require any assistance - please contact us, we'll be happy to help Respectfully, Herbies

Posted 1 year ago

“Product arrived in Australia 4 days after payment. It was easy to make payment and a great choice of seeds. Eddie Oz”

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Posted 1 year ago

“Excellent deal, fast shipping, buy with confidence”

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Posted 1 year ago

“Great service, fast delivery. What not to like:-)”

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Posted 1 year ago

“Awesome company! looking forward to the grow!”

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Posted 1 year ago

“very quick and as ordered”

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Posted 1 year ago

“We all need a kick start”

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Posted 1 year ago

Herbies Seeds is rated 4.5 based on 6,993 reviews