Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,984 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Herbies Seeds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic and prompt delivery. I am looking forward to getting them started.”

Helpful Report

Posted 10 months ago

Hello, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 10 months ago

“4th year return customer. Assist up front, knowledge, communication during and super quick delivery all remain superb. SATISFIED customer!”

Helpful Report

Posted 10 months ago

“Reasonably priced and fast delivery”

Helpful Report

Posted 10 months ago

“I give it a 5 stars fast shipping very honest company Good quality seeds I am in the USA and was ship from overseas and I am very happy 😊 andi will buy again from them a little pricey in shipping cost but there seed are a low price so balance out in the long run better strain for your money plus freebie and a gift 📦 I just love herbie and I will keep buying from them thank you your the best.:)”

Helpful Report

Posted 10 months ago

“Delivery was quick! Seeds look good. Can’t wait to pop these in some soil!”

Helpful Report

Posted 10 months ago

“Great service will buy again”

Helpful Report

Posted 10 months ago

“Delivered on time,never any issues”

Helpful Report

Posted 10 months ago

“Herbies Seeds make me happy with their top line seeds, affordable prices and extra special customer service. How good it is to find a fair dinkum Company that cares about their customers everywhere 🥰”

Helpful Report

Posted 10 months ago

“Very good service with peoples very nice , Price are correct, Never problems about the delivery for the moment.”

Helpful Report

Posted 10 months ago

“Received seeds within 13 days of being shipped . HERBIES ARE THE BEST FORGET THE REST”

Helpful Report

Posted 10 months ago

“I tried 3 times to make payment but unsuccessful”

Helpful Report

Posted 10 months ago

Hello, Thank you for the feedback, it's greatly appreciated! According to our records, the transactions are currently pending. If you need further assistance or have any issues during payment, please feel free to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 10 months ago

“I got that letter on the 24th of March that I would be getting mine tracking number within 24 hours. I have not gotten a tracking number this is now April the 3rd. I wrote One text or whatever where it says to contact y'all a couple days ago I still ain't got no answer I want two more days which isn't giving you time to answer I guess but this is Herbie's and it was a different company name that pulled the money out of my account. And I want to know why it's different and why I haven't got my order”

Helpful Report

Posted 10 months ago

Hello Nancy, Thank you for the review, it helps a lot! According to the tracking information, your order was sent on March 25th and delivered on March 27th. We've reached out to you via email with additional details, please take a look in your inbox Respectfully, Herbies

Posted 10 months ago

“Super helpful customer service through online Chat with "Violet" ... Not a smoker/user and someone who just wants to grow for the plants beauty and scent and was still able to get a ton of guidance and support to help me find CBD heavy fragrant plants for my garden. Fabulous help for an overwhelmed beginner.”

Helpful Report

Posted 10 months ago

“Great company and one of thr best customer support I have ever talked to. Really my best advice”

Helpful Report

Posted 10 months ago

“take back 4 stars. 6 seeds total 1 no sprout and 1 arrived crushed”

Helpful Report

Posted 10 months ago

Hello, Thank you for the feedback, it's greatly appreciated! We actually provide guarantees for such cases and are happy to help! Please have a look in your inbox, we've contacted you with further details Respectfully, Herbies

Posted 10 months ago

“Let me start by saying, Herbies is the best seed company out there, period! I had some issues with my last order with germination. Nobody popped, I was freaking out, what went wrong, I'm sure I did it right! I emailed customer service and explained what I did, they said "we can take care of it now or on your next order". I opted for right away and boom they arrived a few days later. This is my seed bank, it should be yours too!”

Helpful Report

Posted 10 months ago

“Wasn't sure what to expect but was well impressed with delivery time and stealth item. Can't wait to see results. Highly recommend.”

Helpful Report

Posted 10 months ago

“Save yourself the headache of dealing with "service" people who don't know the first thing about servicing business clients... (especially if you have someone in need). And don't put yourself through the unresponsive chaos of the US post office, which is who these people insist on continuing to use for their shipments, despite their own internal records showing the idiocy of using this government entity. Anyone in business knows, that is a fatal error for prompt deliveries throughout suburbia and rural USA. UPS is the only operating shipping company who handles such logistics with professionalism in the USA. Nonetheless, despite the ineptitude of the government's USPS shipping mess, the fact that "Herbies" then thumbs their nose at you when it's clear the order is logistically stalled ....for nigh a month and they feel that they're so important in this world that they can afford to arrogantly ignore the matter, and in a most snidely fashion tell you, ,"tuff luck, you'll have to wait until our ridiculous idea of a shipping fault passes (15 days AFTER USPS admits they lost it - which can add months to the wait) - ONLY THEN, will we get off our duffs and do anything to help you." So, as we did, you'll wait so long that you end up ordering from another company who actually understands business ethics, (and how to properly ship in the USA), and who, respectfully and promptly, processed, shipped and confirmed an order in a total of three days... thereby beating "Herbies" loathsome internal shipping policies by WEEKS! As for the seed quality, if it's anything like the rest of "Herbies" claims, I'm afraid to even bother planting them! There's a dozen better, faster, and caring companies out there with better seed stock to give credence too.”

Helpful Report

Posted 10 months ago

Hello, Thank you for the review, we really appreciate it! We are sorry to hear that the package arrived later than expected. We completely understand that losing a package to the mail delivery system can be frustrating and we provide a replacement if the tracking number isn't updated for 15 days If you need any further assistance, please feel free to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 10 months ago

“Great service, many thanks!”

Helpful Report

Posted 10 months ago

“Always served me well, never a problem. Anxiety - 0 These guys are the bomb!”

Helpful Report

Posted 10 months ago

Herbies Seeds is rated 4.5 based on 6,984 reviews