Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.47

4.5 Rating 6,514 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing food and kind people”

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Posted 3 weeks ago

“Very happy with their great prices and fast shipping. Very helpful customer service. Will definitely purchase from here again!”

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Posted 3 weeks ago

“Very happy with there service 😀”

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Posted 3 weeks ago

“A1 service and discreet”

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Posted 3 weeks ago

“Delivery, customer service and the easy transaction from one side of the world to another was A1. Would definitely recommend these guys. Now to get em popping”

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Posted 3 weeks ago

“Fantastic service, delivered to my door in full within 9 days. Had a small problem with tracking but Amber from live chat sorted it in a couple of minutes.”

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Posted 3 weeks ago

“I would avoid ordering from this site and look elsewhere. Visited the site for a first time. Ordered, paid for and when my package arrived there was a few gifts inside the package but no seeds. Informed Herbies of this straight away and also sent photo evidence as requested. No replacement order was offered or refund. It’s now been ongoing for almost a week and still no further forward. £254 down. I’d seriously look to order your seeds elsewhere like I’ve had too.”

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Posted 3 weeks ago

Hello Andy, Thank you for your review - it’s very helpful and we appreciate your feedback! According to our records, we indeed have an ongoing email correspondence regarding the matter. We have reached out to you with additional information – please take a look in your inbox Respectfully, Herbies

Posted 3 weeks ago

“I had a problem with some of the seeds and emailed Herbies. They quickly responded and said they will replace the seeds that didn’t germinate. I hope to get the replacement seeds soon.”

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Posted 3 weeks ago

Hello Hank, Thank you for letting us know about the issues you faced with our product. We appreciate it! Our company actually has a Satisfaction guarantee for non-germination cases and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 3 weeks ago

“I have another company I always use with 100 percent germination rate....got this order from Herbie's and neither the purple punch auto or the gorilla glue auto took, ger inated then along with 2 seeds from other company and they both did fine...maybe I just got unlucky but this sucks I was really looking forward to these strains. Lesson learned I guess. Shipping was quick hopefully some of the others take for me.”

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Posted 3 weeks ago

Hello, Thank you for letting us know about the issues you faced with our product. We appreciate it! Our company actually has a Satisfaction guarantee for non-germination cases and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 3 weeks ago

“Unbelievable service from the live chat. She was so helpful. Seeds arrived quickly.”

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Posted 3 weeks ago

“Package received well and discreet”

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Posted 3 weeks ago

“I ordered 6 Girl Scout cookies seeds and they didn’t germinate for over a week. Then 2 did but they didn’t grow after I put them in soil. So I was sent replacement seeds. And after I put them in water for 12 hours. And then in a wet paper towel. The first seed germinated after 24 hours. And the rest germinated after 60 hours. So I am happy to say that they stand behind their seeds. And I am looking forward to seeing the plants grow and flower. And trying different stains in the future. And it’s good to know that I have a reliable source. That I can trust to order seeds from. And they have very good prices also!🙌”

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Posted 3 weeks ago

“What can I say other than 10/10 for almost every aspect of dealing with Herbies. The only issue to let themselves down was the germination rate of the Bonus seeds. But, that issue was resolved by Herbies who came up with a solution to replace the seeds at no cost. You can’t ask for better than that. Purchased seeds germination rate is 100%. Their customers service is the best I have ever come across. They seem to pride themselves with ensuring that the customer is satisfied in every way. When you are dealing with a company on the other side of the world, it’s extremely comforting to know you are going to be treated honestly and professionally. Congratulations Herbies, you are awesome and your staff are fantastic.”

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Posted 3 weeks ago

“I thought I had a problem with my seeds. Turns out a quick chat with the on line team has it sorted asap. One happy customer”

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Posted 3 weeks ago

“Fast delivery, good germonation rate, perfect customer support team! Thnx, Herbies!”

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Posted 3 weeks ago

“Comms and service were great but unfortunately the product didn't matchup... very poor germination rate. Thanks anyway”

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Posted 3 weeks ago

Hello, Thank you for your feedback – that helps a lot! We provide guarantees for such cases and would be glad to look into the situation and assist you on the matter. We have already reached out to you with additional details – please check your inbox Respectfully, Herbies

Posted 3 weeks ago

“Only one seed grew out of the many I ordered. Luckily I selected the shipping option 'cash on delivery' because that is the only way that you will get your order. The second time I ordered the shipment did not come at all, and the claims department keeps parroting the same phrases for two weeks now about how their policy prevents them from issuing a refund (which by the way is in breach of EU law, as the seller is responsible for your paid parcel reaching you). Don't be fooled by the replies by this company on one star reviews, because they are only lies. They will say something like "we already have contacted you"/"we have an ongoing conversation with you" but that conversation is basically them saying how they will not refund you because "the post office hasn't confirmed misdelivery". I wonder if any post office really takes so long to reply to a query. It seems like this company makes its profits by never returning the money their customers pay for shipments they never receive.”

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Posted 3 weeks ago

Hello, Thank you for your review – it is much appreciated! We are sorry to hear about the impression the service we've provided has created, we never intended to make you feel this way. We provide guarantees for the product, and would be happy to look into the situation and assist. We have already reached out to you via email and would be happy to provide further assistance on the matter – please take a look in your inbox Respectfully, Herbies

Posted 3 weeks ago

“Molto Seri e professionale, mi hanno consigliato molto sugli acquisti, consiglio”

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Posted 3 weeks ago

“Got everything I ordered on time and safe. Thanks heaps”

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Posted 3 weeks ago

“Order arrived very quickly.”

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Posted 3 weeks ago

Herbies Seeds is rated 4.5 based on 6,514 reviews