Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,988 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am only giving one star in order to leave a review. If I could I would leave negative stars. Herbies took my money and did not provide me with my order. They say that they did not get paid, but I have proof that they received the money from my account, not only that they received double the cost of the order. See attached picture of the transfer. Be leary of Herbies, I was robbed. At this point I would accept product or a refund, but I don't expect this to happen after a year of trying.”

Helpful Report

Posted 11 months ago

Hello Tyler, Thank you for the review! We're sorry about the delay, unfortunately the payment wasn't located in time and the order was subsequently canceled. At this point payment has been confirmed and we've reached out to you with options — please take a look at your inbox Respectfully, Herbies

Posted 10 months ago

“Absolutely fabulous communication within the team, we were very anxious about purchasing and whether it would arrive and they have. Still abit scared as the cost and guarantee that they will grow but I guess that's on us. These guys were so fabulous we ordered straight after the first order arrived. Wish us luck. Thanks heaps. Highly recommend If you have any reservations or concerns just email them talk to them!.”

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Posted 11 months ago

“Easy and quick.”

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Posted 11 months ago

“Find stuff easy. No Hassel. Describe exactly what your buying and fast. Shipping I thought was a lil high. Can't wait to start farming. I'm already a commercial Crabber.”

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Posted 11 months ago

“The order was exactitude what want. Good packaging and tks for promotion gift.”

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Posted 11 months ago

“Exceptional ! Excellent products , incredibly helpful and honest staff. Herbies is highly recommended. Well done ! Cheers”

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Posted 11 months ago

“Die Lieferung war schnell bei mir. Die gelieferte wahre war in einem sehr gutem Zustand. Ich habe mich über das Geschenk gefreut. 100% kauf Empfehlung von mir”

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Posted 11 months ago

“Never received the seeds in the package sent it was a toy. I would definitely like a refund or the the product ordered. I don't plan on purchasing or recommending the Herbie's products to any friends or family until this issue is resolved.”

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Posted 11 months ago

Hello, Thank you for the review! The seeds were put inside the stealth packaging and we've contacted you via email with further details — please take a look in your inbox Respectfully, Herbies

Posted 11 months ago

“Ordered 6 Og kush and only 1 germinated. Was told to wait a little longer to see if they would germinate and still nothing almost a month later. Emailed and talked in chat about it. I have gotten no response to email about replacements for my order. Buy somewhere else not here.”

Helpful Report

Posted 11 months ago

Hello, Thank you for the feedback, it's greatly appreciated! The thing is that germination cases are handled exactly in accordance with what is stated on our guarantees page, where it's stated that the whole pack of seeds is covered by our guarantee. As follows, in order to proceed we had to assess the germination rate for the whole pack. At this point we emailed you the details about replacement options Respectfully, Herbies

Posted 11 months ago

“Excellent customer service!”

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Posted 11 months ago

“I never got my seeds I received a calculator”

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Posted 11 months ago

Hello Steven, Thank you for the review! The calculator was part of the stealth packaging and the seeds should be inside. We've reached out to you via email with additional details — please have a look in your inbox Respectfully, Herbies

Posted 11 months ago

“Good and prompt coresspondence price and delivery”

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Posted 11 months ago

“Seeds dont work spent nearly 200 bucks on duds the reps said they would give me freebies wich are seeds they give for free on purchases if i pay shipping seeds never came save your money”

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Posted 11 months ago

Hello, Thank you for the review! Apologies for the confusion, based on the tracking information for the replacement order, the package was handed off to your local postal service for delivery. As follows, the package should reach you very soon! If you have any questions, please don't hesitate to contact us via live chat on our website or via email Respectfully, Herbies

Posted 11 months ago

“Excellent customer service and now with DHL as their carrier exceptional delivery times!”

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Posted 11 months ago

“The new DHL courier service is mint! My package arrived in 5 days!!! Absolutely thrilled with the service! I'm located in NZ.”

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Posted 11 months ago

“Super fast shipping! I have never had a problem with any seed I purchased from Herbies. I highly recommend the Dos Si Dos 33 strain, its a real ass kicker and grow sweet, super frosty! Thanks, RA”

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Posted 11 months ago

“I received my requested souvenir on time with 2 i said 2 bonus bonus seeds ... So far so GREAT . To be continued FORTY.”

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Posted 11 months ago

“I was mad at first but all I had to do was look a little harder and it was all there. 100% I will be using you again. Thank you”

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Posted 11 months ago

“They always come through! Thanks”

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Posted 11 months ago

“Delivery was quick, didn't expect it to be in a tool set but O K. B 2 A free seed was smashed flat. Poor thing. Not just real happy with Herbies”

Helpful Report

Posted 11 months ago

Hello C. A. Day, Thank you for the feedback, it's very helpful! Sorry to hear that one of the seeds was crushed, we actually provide guarantees for such cases so there's nothing to worry about! We've reached out to you via email with further details, please take a look in your inbox Respectfully, Herbies

Posted 11 months ago

Herbies Seeds is rated 4.5 based on 6,988 reviews