Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 7,000 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pongan el envío a bolivia ; )”

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Posted 1 year ago

“My order was confiscated by U S customs and I have not received a response. Order #1065336”

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Posted 1 year ago

Hello, Thank you for the review. Your email has been received less than 10 hours ago, while we provide a reply within the stated time period, which has not expired yet. Rest assured, we will provide a proper reply within a promised time frame and attend your inquiry Respectfully, Herbies

Posted 1 year ago

“Quick shipping. Really friendly staff. Will order again.”

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Posted 1 year ago

“Ich würde moch gerne Ihnen für gute Dienste und Pünktlichk liefern bedanken..... Ich habe heute meine Bestellung wie haben Sie gesagt erhalten....”

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Posted 1 year ago

“Tolle Auswahl für jedenwas dabei Ein 👍Hoch”

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Posted 1 year ago

“Just received my replacement order from this company. First order was lost. I received my replacement order today. I am happy I got something. But I did not get what I originally. The sales informed me that the seeds I had previously order were out of stock. I looked on their website and they still had my seeds on sale. I inform the salesperson and he gave what I thought was very close to what I originally ordered. I was returning client. My first buy was confiscated by customs. Same ending.”

Helpful Report

Posted 1 year ago

Hello Cesar, Thank you for the review. We've checked all the information and cannot confirm any difference between the replacement package and the package the replacement was sent for. Perhaps you're missing it with the replacement package with another order of yours that arrived previously? We would be much appreciated for your reply Respectfully, Herbies

Posted 1 year ago

“A bit confused w cash app part hopefully my $ is at the right place”

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Posted 1 year ago

“They answer all my questions, they are very patient. They have solved all my problems so far. They refunded the money for the package that I did not receive. Herbies team is super”

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Posted 1 year ago

“excellent service”

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Posted 1 year ago

“I never thought this would happen to me. Thank you herbies. I cant wait to plant this little 👶 ✌️😍🪴”

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Posted 1 year ago

“Great service and fast delivery. Thanks Tracy.”

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Posted 1 year ago

“So far this is my favorite place to get seeds.”

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Posted 1 year ago

“Very good supportive and helpful support staffs, Anna and Sergio helped me through my order placement.a big shoutout!!!”

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Posted 1 year ago

“They were not sent "stealth", so they were confiscated. I reported it but this company has, so far, kept my $60.”

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Posted 1 year ago

Hello GJ, Thank you for the review. We regret this issue happened, though the package has been sent stealth as requested, regretfully it did not work this time. However, we have received your email, replied to it and have already isssued a refund, it should reach you shortly Respectfully, Herbies

Posted 1 year ago

“This is my 3 rd time.. super service. Highly recommend.”

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Posted 1 year ago

“Had a delay with order but after correspondence with site help I was pleased to receive my order on time anyway very happy with site service”

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Posted 1 year ago

“Very helpful and friendly people, so much delighted to receive such an awesome service and perfectly on time. Best regards and keep up good work, folks. Sandis”

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Posted 1 year ago

“Such a great site to buy seeds from That do get to you. stealth packaging and fast delivery. Thanks team”

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Posted 1 year ago

“Awsome to deal with internationally..g'day from Australia”

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Posted 1 year ago

“Ordered & paid for three seeds, got an email to say they were on the way, five days later an email saying my order had been cancelled! No reason given, no mention of a refund. Thanks for nothing!”

Helpful Report

Posted 1 year ago

Hello, Thank you for the review. We have checked all the information and there was no email from our end stating that the order was on it's way, neither it was paid by the customer and thus has been cancelled due to payment absence. We have also sent you an email to clarify the situation and have not heard back from you. Please contact us at your earliest convenience to clarify and resolve the situation Respectfully, Herbies

Posted 1 year ago

Herbies Seeds is rated 4.5 based on 7,000 reviews