Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,997 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely do everything to get your purchase to you. They kept sending my purchase until it got through. Thanks Herbies”

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Posted 1 year ago

“Great communication kept me informed arrived quickly 100% germination in 2 days sweet as”

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Posted 1 year ago

“I have a huge Problem with my shipping. I've sent a letter with the cash and i put the wrong stamp on it. I've recieved nothing by now and the eltter is still on the way but the support is very good and i'm very satisfied. For now 5 stars but i am still waiting for my order so there still could be a lot of problems. But i hope there arent coming any more problems.”

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Posted 1 year ago

“Have ordered from many suppliers, but without fail, Herbies seeds ALWAYS germ and produce!!! Totally reliable.”

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Posted 1 year ago

“The packing inside the socks was awesome after my local postal company opened everything. Thanks Herbies!!”

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Posted 1 year ago

“First package got confiscated... 120 down the drain attempting a second for 60... I've never had problems getting seeds before..I've ordered hundreds of times from various vendors...maybe bad luck? Don't understand since they send stealth”

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Posted 1 year ago

Hello J, Thank you for the review. We regret to hear this issue happened, please contact us at your earliest convenience and we will provide all the needed support. At the same time, we do not have any orders affiliated with your email. Could you please clarify? Respectfully, Herbies

Posted 1 year ago

“As with some things online I was a bit concerned about delivery etc but these folk came through with flying colours response from staff has been amazing and quick,as was the delivery. Price wise fair as far as Im concerned if you want quality then you pay accordingly so based on that I got a great deal. Couldn't be happier and will purchase again for sure.”

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Posted 1 year ago

“Was very satisfied with customer service and prices were right and shipping is very fast got my shipment in a week thanks herbies”

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Posted 1 year ago

“Great selection. Fast and reliable. By far the most proffesional seed bank opperating today.”

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Posted 1 year ago

“Customer service was great.They guided me all the way thru.Very happy with the service !!”

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Posted 1 year ago

“Asked if they shipped to US and they said yes. What they don’t tell us that the shipment will not get past customs!”

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Posted 1 year ago

Hello, Thank you for the review. Our packages do pass customs at a pretty success rate, and in accordance to the official postal information - your package has been delivered properly. If there is any issue with the package or its content - please contact us and we will provide all the required assistance Respectfully, Herbies

Posted 1 year ago

“We didn’t receive seeds. It was a package with a shirt inside.”

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Posted 1 year ago

Hello, Thank you for the review. According to the official postal information, the package was properly delivered and handed to the recipient. If you require any assistance - please contact us at your earliest convenience and we will provide all the needed support Respectfully, Herbies

Posted 1 year ago

“Nice and quick response”

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Posted 1 year ago

“My order came fast and exactly what I ordered all the seeds came up and almost ready for a bountiful harvest thanks to the staff and will be ordering again soon thanks again”

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Posted 1 year ago

“My seeds were seized by customs.No word on replacement order yet........very disappointing. I had very high hopes.”

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Posted 1 year ago

Hello Richardo, Thank you for the review. We regret this issue happened, your inquiry has been received and replied to, we will do our best to resolve the issue shortly Respectfully, Herbies

Posted 1 year ago

“No seed arrived today as they were meet to be delivered I would like to know if I will get me money back . Had a letter sent by destruction of goods from Australian government . I am sure this company must be getting a lot of customers saying the same thing and they must be aware of seeds coming to Australia. But they are still getting money off Australian people . I am expecting a refund from this company . I am waiting for a response.simone and Steve”

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Posted 1 year ago

Hello Simone/Steve, Thank you for the review. We regret this issue happened, while dominant part of our orders do arrive without any issues - this can actually happen. We have received your email and have already replied to it, the issue will be resolved shortly Respectfully, Herbies

Posted 1 year ago

“My order arrived today in Australia. Top marks for packaging and follow up to make sure I received my order. In past I used ILGM but they no longer ship here. Product looks healthy. I will review again in a few months.”

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Posted 1 year ago

“I had 2 failed deliveries and Herbies customer service representative, Gabriel, was fast, polite and handled all aspects of the situation adequately. The problem was took care of as soon as it started. Thank you Herbies”

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Posted 1 year ago

“This review may be taken back but as of now I received nothing and I'm not getting a refund I've been juggled around through emails nobody responds this is just a warm up for my podcast”

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Posted 1 year ago

“I live in Australia so seeds are confiscated by Border Security. This occurred on the first try with Herbies however I paid a small amount and they sent the order a second time using a different courier and it worked. Their customer service was excellent throughout this process and they did every thing they could to make my order come through. I can not recommend them highly enough.”

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Posted 1 year ago

Herbies Seeds is rated 4.5 based on 6,997 reviews