“Arriving at instanbul Airport was an actual nightmare. It took over two hours to get through the passport check and By this time our suitcases was moved to the lost and found property. Which took us another hour to find due to language barrier.
Transport is not as Luxury as they advertised but it got us to the hospital ok.
Once you arrive at the hospital you are taken through what I can only describe as the back entrance and up onto the ward. The ward is quite dated and the pull out beds for the campanions are old and tatty. Your companions are also promised food but we found that they would serve the same meal twice a day And breakfast being a bread roll, boiled egg and a few slices of cucumber.
I would highly recommend packing lots of snacks.
As for the surgery all the pre medical exams are amazing, you feel like you've had a full mot. However no one tells you what to expect when you wake up from surgery.
It is very painful, and you will vomit and feel very sick for around 3 days. There was 4 of us on the ward and we all experienced vomiting blood. (Apparently this is normal) but if your unaware like myself it becomes very scary.
The nurses and doctors at the hospital we're great and if you needed painkillers they would be there straight away. Although depending on what staff was working google translate may be needed.
Overall the weight loss so far is great and I am happy with the results. I only wish I knew these things before going. I feel like the advertisement is very false and the rooms and service you recieve are nothing like you see.
As for the after care it seems to selected. I have not heard from hermes since returning home other than them responding to my messages. Whereas my friend hears form them all the time and they are constantly giving her feedback.
This is the most honest review I've ever given but I feel like people should know what they are signing up for.”
“Just read a review and sounds like similar experiences to myself and had to add my two stars. Don’t have to many issues with items being collected or delivered unless it’s something I have sent which has been lost or damaged and both of these have happened to me in last few weeks. So the biggest gripe is how do you deal with that and how difficult it’s made for you to claim as the so called customer service is just appalling or question does it exist. The so called help pages tell you nothing and the online chat system affectionate known as HOLLY a is about as useful as a turd or maybe a turd is more helpful. This pathetic system can only reply to certain questions and is unable to tell you why a parcel is 5 days overdue or why some idiot has dropped it or what you have to do to get the insurance that you have paid for. From here it’s a min 45 minutes wait or longer on the telephone where if your lucky a person who understands your frustration will help you but don’t hold your breath. So I am waiting for an insurance payment and been told it’s 28 days to process and would question why it takes so long especially when you have paid for it and had to pay back the person who’s parcel was dropped. So few days to go for the insurance to be paid and if no money strait to trading standards and small claims court as have no intentions of calling them or chasing this up any further. Back to parcelforce for me who might be more expensive but much more professional.”
