Hermès Reviews

“ Ordered my mom a perfume for her birthday, only after ordering and paying them, I was informed this was a “signature only delivery” and my mother works Monday-Friday so she was not going to be home to sign for it. ”

“ Fed ex was supposed to have recipient sign for proof of delivery. ”

“ First day of delivery I supposedly wasn't there, despite me literally accepting another package from another service within 5min of their supposed attempt. ”

“ 2nd attempt on Thursday July 13th between 930am, and 130pm, we were home, no delivery, left to run an errand, FedEx delivered at 202pm, this time with a note, they will try again tomorrow Friday July 14th between 910am, and 110pm, so I call FedEx to try and figure it all out, try to be proactive, see what I can do, completely non customer friendly, no help at all, told me nothing she can do at all, that I need to contact Hermès. ”

“ I finally received my order 3 days later and my husband had to stay home because of a small nail polish, it was the last FedEx delivery attempt and the FedEx driver didn't want to give it to him or anyone else but me. ”

“ Products are so overrated, my delivery was very late and customer service was terrible. I will never be buying from them again. They are unethical, horrible company.. avoid at all costs ”

“ Worst customer service ever! When you order from them they don't tell you that a signature will be required for delivery. ”

“ The reason of having it shipped to my house was for delivery access. ”

“ Hermes online ordering and delivery is an annoying nightmare, and they don’t care. These morons refuse to allow customers to adjust anything about the delivery, idiotically, to intercept the things we buy. May they go broke, having stupid policies that make it difficult to patronize them. Hey Hermes online & delivery: you suck. Everyone hates you. Do better. ”

“ Filled in the form for pick up and delivery to me they went to collect it chap send it to big to put in his car it was 1mx25cmx30cm said he will send van week passed no parcel had to get money back took a week and a half with no use again parcel force parcel pick it up and delivered it in three days ”