HeyDude Shoes Reviews

Name: HeyDude Shoes
Address: 17, Factory Road, Poole, 17, Factory Road, Poole, Dorset
Rating: 4.86

4.9 Rating 6,549 Reviews

97 %

of reviewers recommend HeyDude Shoes

4.9

Based on 6,549 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

17, Factory Road, Poole,
17, Factory Road, Poole
Dorset
BH16 5SN

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HeyDude Shoes 5 star review on 22nd January 2023

Delynn Borck

HeyDude Shoes 5 star review on 17th November 2022

Irina Weir

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes are amazing and comfortable but shipping is HORRIBLE. It said 3-7 day delivery. I keep checking and it just saying the shipping label was made and hasn’t been shipped…..but 3 days ago it said it was going to be delivered…but wasn’t. Now just says only shipping label has been made and waiting on carrier! 🤬 like what the hell. Their shipping company is horrible, they are amazing shoes I will say that but ordering from their website is HORRIBLE!!!”

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Posted 1 year ago

“He loves em yay... Really good site deli ered safe and very quickly he's had many pairs of the shoes and now the boots yep very happy thank you x”

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Posted 1 year ago

“Customer service is HORRIBLE!! The number isn’t an active number. Then I’ve emailed customer service 5 times with no response.”

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Posted 1 year ago

“I absolutely give Hey Dude UK a 5 ***** RATING. This was my first time ordering from Hey Dude.com UK, and I’m very impressed and would highly recommend ordering from them. Fast delivery Big Selection to choose from. I was able to get 2 pairs of Eloise suede boots from Hey Dude UK, within 2 weeks that I haven’t been able to get from Hey Dude in the Us for over a year. Hey Dude UK, will be my new go to for Hey Dudes from now on.. 5 star Rating from product to shipment to receiving my products.. 5*****”

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Posted 1 year ago

“The shoes are great. They fit well, true to size and look just has they do on the website.”

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Posted 1 year ago

“Love these shoes. Have shoes been wearing them for months now and they are still very comfortable even after walking miles at a time! I will be a lifetime customer!!”

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Posted 1 year ago

“Light and comfortable.”

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Posted 1 year ago

“I requested a return code to return a Xmas present due to sizing issue and never get a reply from the customer service. Very disappointed. Will not buy hey dude shoes ever.”

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Posted 1 year ago

Hello, We can see from your order number that you may have placed this particular order with HEYDUDE US. The order number provided to us does not correlate with anything on our system and we do not issue return codes. Kind regards, HEYDUDE UK

Posted 1 year ago

“Love the shoes. Very comfortable. Great website and service too. No problems with the order or delivery. Thanks”

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Posted 1 year ago

“Unfortunately they have not arrived, 3 weeks after ordering. I have tried to contact seller and their email address does not work. At this time I don’t know if I have lost my money:(”

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Posted 1 year ago

Hello, We can see that the order to Australia left the UK on the 10th January. Please keep an eye on your tracking details for further updates once your order arrives in Australia. Kind regards, HEYDUDE UK

Posted 1 year ago

“I love these shoes and they are comfortable but I'm highly disappointed they don't come in half sizes nor do they have wide size option. Otherwise, would give 5 stars.”

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Posted 1 year ago

“This is the 2nd pair my partner has had. He loves them and wears them almost all the time.”

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Posted 1 year ago

“I luv the style and color but it really runs small so I now have to reorder a bigger size!”

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Posted 1 year ago

“This is my third pair of Dude shoes - nothing else compares!”

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Posted 1 year ago

“I WOULD GIVE THEM LESS THAN ZERO STARS!!! I placed my order on the 29th of November today is January 2nd and I have yet to receive my order? I have repeatedly attempted to contact Hey-dudes directly via email, and phone no response period!!! DO NOT BUY DIRECTLY FROM HEY-DUDES THEY WILL TAKE YOUR MONEY, AND KEEP THEIR SHOES!!!”

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Posted 1 year ago

“Very comfortable”

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Posted 1 year ago

“Love them got a few pairs of dudes so commutable ill be buying more soon best shoes I've ever had thank you all the best for 2023”

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Posted 1 year ago

“Payed for next day delivery, never happened and still haven’t received goods. Contacted company and nobody has replied. Pretty poor WEB164288”

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Posted 1 year ago

Hello, We can see that your order was delivered on the 4th January and that your Next Day postage has been refunded. Kind regards, HEYDUDE UK

Posted 1 year ago

“I love these shoes and have had, and still have, many pairs. They are without doubt the most comfortable shoes I have ever worn, they come in such a varied selection of colours and designs and I would highly recommend them to anyone and everyone.”

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Posted 1 year ago

“2nd pair of these..so light and comfortable”

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Posted 1 year ago

HeyDude Shoes is rated 4.9 based on 6,549 reviews