HeyDude Shoes Reviews

Name: HeyDude Shoes
Address: 17, Factory Road, Poole, 17, Factory Road, Poole, Dorset
Rating: 4.86

4.9 Rating 6,549 Reviews

97 %

of reviewers recommend HeyDude Shoes

4.9

Based on 6,549 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

17, Factory Road, Poole,
17, Factory Road, Poole
Dorset
BH16 5SN

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HeyDude Shoes 5 star review on 22nd January 2023

Delynn Borck

HeyDude Shoes 5 star review on 17th November 2022

Irina Weir

Anonymous

Anonymous // 01/01/2019

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“I just love new Hey Dudes. You just know they are going to be so comfortable from the off. They feel like slippers and I never want to take them off. Just live them.”

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Posted 3 years ago

“Good quality. Comfortable. Exactly what I wanted”

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Posted 3 years ago

“Comfy and don't rub my heels. I was expecting a browny beige but they're grey, decided to keep them anyway, they're good for my Plantar Fasciitis.”

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Posted 3 years ago

“Great shoes, probably the most comfortable shoes I have ever owned, great colours and website was easy to navigate, shoes arrived in a couple of days, I was kept informed of delivery. Great service, I would recommend “Dudes” to anyone! 😍”

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Posted 3 years ago

“DO NOT order from them! I ordered a pair of shoes for my hubby for his bday and they sent me the wrong size although the package/bag said the right size. When I tried to return/exchange for the right size they would not do this for me. Shoes weren’t touched or worn and tag was still attached. This is ridiculous!!! Terrible who does this? Need to find someone to hire that actually knows how to tell the difference form size on the bag vs size shoe inside the bag. People are so dumb.”

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Posted 3 years ago

Hello, Thank you for getting in touch and we're sorry to hear that you're experiencing issues with your order. We can see from your order number that this order was placed and dispatched from HEYDUDE US. You will need to contact the US team directly. Please contact them directly via their website. Kind regards,

Posted 3 years ago

“Great boots look great and are super comfortable”

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Posted 3 years ago

“Once again a cracking pair of dude shoes delivered promptly & safely, 2nd present for my Father, he loves them, so comfy & snazzy as well! 😍”

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Posted 3 years ago

“I love these hey dude boots, very very comfortable.”

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Posted 3 years ago

“Well made solid shoes quick delivery very happy”

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Posted 3 years ago

“I’ve been Dude shoes for years they are the most comfortable shoes ever and look good too”

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Posted 3 years ago

“Very disappointed with my Dudes. Too small despite following the size guide on the box.... They are lightweight but rub at the ankle. I thought maybe they would wear in very quickly but no they remain small and uncomfortable. I emailed the dude customer service address but no reply....”

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Posted 3 years ago

Hello, Thank you for getting in touch. My colleagues have seen that we sent you an email last week and have resent it this morning. Kind regards,

Posted 3 years ago

“Gave these as presents for my sons and they both love them.They look cool and are so comfortable.”

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Posted 3 years ago

“Excellent, comfy but could do with a reinforced toe”

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Posted 3 years ago

“Wore in the rain and cut the back of ankle so badly I couldn't wear any shoes for a month. And yes there sizes are out. Buy one size bigger”

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Posted 3 years ago

From your order notes, we can see our customer service team have spoken with you and provided you with a conclusion and discount code off your next order.

Posted 3 years ago

“Best and most comfortable shoes on the market. Perfect holiday shoes.walking,beach,pool or just around the house. Top 🍌”

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Posted 3 years ago

“Shoes come up one size larger than normal. So I have returned them, and now ordering the right size.”

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Posted 3 years ago

We're sorry to hear that you've had to return your order for an alternative size. We have made a note of your comment regarding this specific style and size.

Posted 3 years ago

“excellent as normal!”

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Posted 3 years ago

“These are sublimely comfortable. Bought to use as slippers around the house. Not the warmest for that purpose, but that's fine by me. They give lots of grip and protection from cold floors and the occasional indoor puddle!”

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Posted 3 years ago

“Best shoes ever”

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Posted 3 years ago

“So light and so comfortable”

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Posted 3 years ago

HeyDude Shoes is rated 4.9 based on 6,549 reviews