HeyDude Shoes Reviews

Name: HeyDude Shoes
Address: 17, Factory Road, Poole, 17, Factory Road, Poole, Dorset
Rating: 4.86

4.9 Rating 6,549 Reviews

97 %

of reviewers recommend HeyDude Shoes

4.9

Based on 6,549 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

17, Factory Road, Poole,
17, Factory Road, Poole
Dorset
BH16 5SN

Write Your review

Tell us how HeyDude Shoes made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HeyDude Shoes 5 star review on 22nd January 2023

Delynn Borck

HeyDude Shoes 5 star review on 17th November 2022

Irina Weir

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shoes lightweight and comfortable.”

Helpful Report

Posted 2 years ago

“Love my dudes. They’re like walking on air!!”

Helpful Report

Posted 2 years ago

“I love my new Dudes they never fail to please , stylish and very comfortable”

Helpful Report

Posted 2 years ago

“Really love these shoes. So comfortable dont realise you have shoes on. Will definitely be buying another pair.”

Helpful Report

Posted 2 years ago

“Bought the first pair whilst on holiday in Cornwall, my husband loved them so much so we ordered 2 pairs online, very surprised to get them delivered the next day! Great shoes - Great Service!”

Helpful Report

Posted 2 years ago

“Very light and really comfy - extremely happy with them. Farty Braided - the material is a soft cotton inner. They don’t flap about like sandals of crocs, but don’t rub your feet - great without socks. Breathable but the sole supports (including arch support) so they walk like trainers but fit like moccasins. I’d say buy a half-size up, they are a small fit. It has no affect on the shoe, but their ‘marketing voice’ tries a bit too hard! A little cringeworthy. Glorious shoes though.”

Helpful Report

Posted 2 years ago

“Most comfortable shoes ever 🥰”

Helpful Report

Posted 2 years ago

“Light and very comfortable.”

Helpful Report

Posted 2 years ago

“Top shoes..so comfy and looking good. I will be buying an additional pair as I'm not sure I can do without them now!”

Helpful Report

Posted 2 years ago

“Look good, feel good, super light & comfy. I love em’”

Helpful Report

Posted 2 years ago

“This is the first uncomfortable hey dude in 6 years. So disappointing.”

Helpful Report

Posted 2 years ago

Hello Camelia, We're sorry to hear that you're unhappy with your order. If you find that you have any issues with your order or that you have any queries, please do contact our Customer Service team who will be happy to help. You can email us at info@heydudeshoes.co.uk or call us on 03333 058 788 between 9am-5:30pm. Kind regards, HEYDUDE UK

Posted 2 years ago

“Hi I never received the shoes, so how can I review the product. I have since purchased a pair in store in France. Yes I spoke to customer service on 29th july and the guy was very helpful but before I knew it the shoes were being returned to you. Furthermore I was promised a refund on 1st August by email. That has still not materialized today 8th August. I have no issues with the product, I am on my 6th pair of your shoes. Just the service/failings of your courier. If you want to delete my review please go ahead but if I review my review you may like it even less . Sorry UPS failed to deliver the shoes even though I paid for next day delivery. I am in East Sussex. Not far from you along the coast. I would however like to share with you the unrivaled service I recently received from Scan Computers in Bolton who promised next day delivery and free of charge via DPD. I ordered an item a little larger than a shoe box at 5pm on Sunday 24th July. It arrived at my house by 1 pm on 25th July. I would respectfully suggest you change your courier service as they are harming your business. Thanks for reading!!”

Helpful Report

Posted 2 years ago

Hello, Thank you for getting in touch and we're sorry to hear that you did not receive your shoes in time. We will raise this with our courier. If you had any issues with delivery, we do ask that you contact our Customer Service team so they can look into this as soon as possible. You can contact them via email at info@heydudeshoes.co.uk or on the following number 03333 058 788 9am-5:30pm. Kind regards, HEYDUDE UK

Posted 2 years ago

“I love all of my hey dude shoes, I've got four pairs. They are all really comfortable and lightweight. The only reason I haven't awarded five stars this time is that my latest pair only came with elastic laces which can be a bit loose on my narrow foot. It would have been great if there was an option to buy matching standard laces for them.”

Helpful Report

Posted 2 years ago

“Fast delivery and very comfy and light to wear this is my first pair but will be buying more.”

Helpful Report

Posted 2 years ago

“Hey Dude shoes are stylish , cool , very comfortable even after walking miles , fantastic range of styles and very good quality !”

Helpful Report

Posted 2 years ago

“Fantastic service…prompt delivery…loving the Dudes!!”

Helpful Report

Posted 2 years ago

“Update: Finally received them, as ordered. My 3rd pair, and in blue...yea! Can't find these anywhere in the United States. Worth the long wait! ‐-‐---------------------- I have not received them yet. Please send tracking information or track them down for me.”

Helpful Report

Posted 2 years ago

Hello Kendall, As we have shipped your order to a US address it has taken the regular estimated amount of time to be delivered to your location. Checking your tracking details we can see that it should be delivered this week. Please keep an eye on your tracking details to check the location of your order and see when it's out for delivery. If you have any queries or more questions, contact our Customer Service Team at the following email address info@heydudeshoes.co.uk. Kind regards, HEYDUDE UK

Posted 2 years ago

“confused , light, fits well”

Helpful Report

Posted 2 years ago

“Love these.so comfortable”

Helpful Report

Posted 2 years ago

“Found these shoes whilst on holiday, bought this pair. Love them they are so comfortable.”

Helpful Report

Posted 2 years ago

HeyDude Shoes is rated 4.9 based on 6,549 reviews