Hello Jennifer
We are sorry to hear that you are not completely satisfied with your Hidden Crown Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at contact@hiddencrown.com so we can assist you with the issue. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.