Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,574 Reviews

95 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr Steven Barber your audiologist was very efficient and knowledgable and not too pushy”

Helpful Report

Posted 4 years ago

“Extremely disappointed with the service. Firstly it took 9 months to arrange an appointment for a checkup in Wales. I called the day after I finally had a home visit and expressed my concerns about the fact that I now have permanent tinnitus since my hearing aids were adjusted and a message was left for me to the effect that it would resolve itself! It hasn’t! Deafness is difficult to live with at the best of times and knowing that my hearing was better before the adjustment has been very distressing so much so that I have now made an appointment to go back to see the audiologist I have been dealing with for a few years at Hidden Hearing in Kent. I am extremely worried that people who were not lucky enough to have had the experience of the Kent Hidden Hearing audiologist where I was given the ability to hear as well as I could, are seeing someone like the person who came to me recently who obviously does not have the same experience/skills etc. This means that they may not have the best hearing that they can have. I am lucky because I know that the adjustment made to my hearing aids cannot be correct as I have had hearing aids for years and know what to expect. A person new to wearing hearing aids may be putting up with incorrect adjustment simply because they have nothing to compare their hearing with.”

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Posted 4 years ago

“Friendly and professional, I would recommend them totally to anyone needing hearing advise.”

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Posted 4 years ago

“Wonderful service”

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(Finchley) - Posted 4 years ago

“Always happy with any dealings with Hidden Hearing, Response to problems followed up quickly, I am 1% satisfied”

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Posted 4 years ago

“Good sound advice given, very professional, service excellent, prices far to high, so opted for nhs hearing aids, this was also explained to us. Which I now have in situ, thanks to the advice given.”

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Posted 4 years ago

“Adam put me at ease and was very professional”

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Posted 4 years ago

“I found everything most acceptable at the centre in Canterbury. The staff were very friendly and efficient and I couldn’t fault them. I didn't however pursue things as I found them too expensive. In the end I went to Boots and bought an excellent aid with all the same features, a very supportive package with a 4 year guarantee and the cost was £2,500.00 less.”

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Posted 4 years ago

“Helpful appointment.And conversation.”

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Posted 4 years ago

“Thank you for the very efficient hearing test. I have been supplied in the last 3 months with hearing aids on the NHS. I am 82 years old so I am to getting used to them now. I was surprised by the cost of Hidden Hearing so I will not be able to afford them. yours sincerely. Angela Moody.”

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Posted 4 years ago

“A life changing experience I can finally enjoy time with my family and participate where i could never do before having the aid fitted.”

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(Lytham) - Posted 4 years ago

“Garrie at Hidden Hearing gives me an excellent service for my hearing and has supplied hearing aids that have improved my social life and my confidence”

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(Newcastle Upon Tyne) - Posted 4 years ago

“Roy gave me a first class service . We were both impressed by all he did and advised us what was bestfor me .very pleased .”

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Posted 4 years ago

“Thank you got help resetting my hearing aid Thank you for your help in resetting up my aid Thanks again Ron Johnson”

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Posted 4 years ago

“I can only give a first-class review of my experience relating to Hidden Hearing representatives, both office staff and consultants. Thank you very much for a "could not be better" service. William M. Brown”

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Posted 4 years ago

“Punctual,polite, professional. Daniel always puts one at ease, and listens to what I say. Kind regards Brenda Dunn”

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Posted 4 years ago

“Very pleasant gentleman. Happy with all tests and information given.”

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Posted 4 years ago

“Very helpful but have a lot of question to ask on the next visit”

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Posted 4 years ago

“I was extremely happy with the thorough hearing test I experienced. Unfortunately I could not afford the aids as I am living on a small overseas pension.”

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Posted 4 years ago

“Excellent service when I rang in the morning with a problem and solved by in the afternoon. First Class”

Helpful Report

Posted 4 years ago

Hidden Hearing is rated 4.7 based on 1,574 reviews