Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,574 Reviews

95 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hidden hearingin lytham st annes is absolutely brilliant I went for an appointment this morning, I was shown straight in, the lady who did my ear wax removal Diane cole, was very professional and reassured me that everything was alright, everything went very smoothly, I would recommend hidden hearing to anyone who is having hearing problems.”

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Posted 2 years ago

“I purchased my hearing aids 6 months ago and am extremely pleased with the improvement in the clarity the aids bring. An added bonus is my tinnitus is reduced substantially while wearing the aids. The after sales service is second to none and Shaun Samuels is a leader in his field of expertise. I would happily recommend Hidden Hearing and Shaun to anyone wishing to improve the quality of their hearing.”

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Posted 2 years ago

“It is absolutely impossible to get a reply when telephoning Hidden Hearing. Why? I need to make an appointment. Why do you ALWAYS have the message 'unable to take your call'? In my opinion such management cannot belong to any efficient service. Yet again, I have left my 'phone number. Marguerite Evers.”

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Posted 2 years ago

“I am a Hidden Hearing Customer and looked after by the Horsefair Street, Leicester branch. One of my hearing aids was damaged. I visited the branch to arrange a claim on the insurance policy expecting that I would lose the aid whilst the repair was carried out. Full marks to Emma who arranged a repair by the Dispenser the next day. Emma showed great initiative and customer service skills. Top marks and thanks Emma!!”

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Posted 2 years ago

“Excellent appointment and very polite and informative hearing aid dispenser!”

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Posted 2 years ago

“Just had the wax removed from my ears @ Kingston London branch by Roopa Samani a very professional lady cheerful pleasant really new her job a good experience. B F V.”

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Posted 2 years ago

“Had an issue with hearing aids on Christmas eve morning Graham Holmes in the newbridge branch sorted out the problem without any fuss or indeed appointment always great service Thanks Graham.Top man .”

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Posted 2 years ago

“When i first got my hearing aids they were fine but after a while they needed a tune up. but during the warranty i had two new speakers £40.00 each. but they were under warranty Now just out of warranty a speaker has failed. and now has been sent to Poland for repair at a cost of £179.00. These Cost £2000.00. And at this sort of cost i would expect a better Product. Not Happy.”

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Posted 2 years ago

“I am trying to find reviews of their PRODUCTS but everyone on here is commenting on the receptionist, the test etc. Are their products any good??”

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Posted 3 years ago

“Attended an appointment with my 92 year old mum at Forbes Health Clinic. Couldn’t be more impressed Carol Anne was lovely and very professional. Can gladly recommend”

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Posted 4 years ago

“From the moment I walked in the door I felt under pressure to have a hearing aid.once I hesitated I was rushed out the door and my feet did not touch the ground”

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Posted 4 years ago

“Overpriced and Oticon not the best....really shop it check out Boot's Hearing Center.”

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Posted 4 years ago

“Fantastic review of my hearing, I’ve had earring aids for many years and I have learned something new today that has vastly help me. 5stars and about to Hidden Hearing and Lily is a credit to you.”

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Posted 4 years ago

“lily most helpful I felt really put at ease with her. Look forward to seeing her again.”

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Posted 4 years ago

“If you are looking to get wax removed from your ears, make sure you definitely need it done, because they will charge you €70 regardless. I was not advised that they charge the full fee if the process is done or not. I have a colleague that visited 3-4 months ago and didn't need the wax removed from his ears, but was not charged €70. Customer service advised me that they changed this process since Covid-19, to cover PPE fees, which I don't think is a good reason to be charged €70 to be given advice to visit my GP instead.”

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Posted 4 years ago

“Test entry only”

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(Maidstone) - Posted 4 years ago

“We received courtesy and welcome from Mr. Patel and Mandy. Mr.Patel made extensive adjustments to try and make the hearing aids work for me but, regrettably, my hearing wasn’ up to it. Hence, sadly, they had to be returned.”

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(Chesterfield) - Posted 4 years ago

“Very informative”

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(Chesterfield) - Posted 4 years ago

“Very happy with the professional friendly assessment and fitting . Every aspect well described, thank you .”

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(Chesterfield) - Posted 4 years ago

“Excellent service., mr, parel is extremely helpful and patient, Deserves the best accolade.”

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(Chesterfield) - Posted 4 years ago

Hidden Hearing is rated 4.7 based on 1,574 reviews