Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,576 Reviews

94 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service from Ayr is excellent - I live in Dumfriesshire and receive my service from Ayr via appointments in Dumfries at the Station Hotel. 'Izzy' at the Ayr office is a credit to HH, being efficient and fun. David M. is the ultimate professional, very thorough and friendly; another HH star.”

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Posted 5 years ago

“Request for appointment quickly complied with, and the usual very high standard of imaginative attention to my needs shown in dealing with them”

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Posted 5 years ago

“This was a new place for me. The only thing I found hard was the stairs but I managed to cope”

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Posted 5 years ago

“Home appointment booked very easy,turned up on time very good service. The test was very good and got straight to the problem then set up the agreement was quick and easy overall the service was very good from start to finish.”

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Posted 5 years ago

“Good service I would recommend them to anyone”

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Posted 5 years ago

“A warm reception in pleasant surroundings. A very efficient but friendly audiologist taking great pains with me, at 94, in explaining everything in detail. I'm very impressed and would not hesitate to recommend.”

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Posted 5 years ago

“very professional”

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Posted 5 years ago

“Found the s ervice very helpful and service excellent”

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(Dundee) - Posted 5 years ago

“Malfunction cured promptly and effectively by replacing defective part.”

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Posted 5 years ago

“Had a home visit from Hidden Hearing. The consultant listened to me, did tests new to me and offered a solution. Can't wait to get the suggested aids - just the problem of the cost to overcome. I was impressed with young man who came.”

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Posted 5 years ago

“Had a very thorough test by a polite professional audiologist Kelsey Evans.who explained everything I asked.very pleased with every aspect of the test. Would recommend to anyone”

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Posted 5 years ago

“-The assesor of my hearing was on time and very professional. - He introduced himself to my daughter and myself. -Respected my home, asked where I wanted him to sit etc. - Explained what he was going to do and what it was all about. - showed me samples, talked about the samples. I tried them and made my choice. - He was given ascess to my internet and able to discuss the financial involvement and payment Options. Forms completed and signed. No payment at this point. - I was informed about the payments options. - I was given option of changing my mind if I felt unhappy on trial. -I was happy to know that I will be followed up and that there were services provided at Stanway at Tolgate clinic. I was impressed with the assessment and looking forward to my fittng. - I was happy that Nick was really very gentle in taking the moulding measurements of the hearing aid.”

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Posted 5 years ago

“exceptional test very satisfied”

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Posted 5 years ago

“Excellent service, put my mind at rest regarding my hearing loss.”

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Posted 5 years ago

“Impressed with the service”

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Posted 5 years ago

“Explained everything well. Thankfully my hearing is fine for now. Happy to be checked again in the future. Not at all pushy like other sales men!”

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Posted 5 years ago

“Home hearing test carried out with no pressure selling attempt and all questions answered honestly and competently by the audiologist.”

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Posted 5 years ago

“Garrie cleaned and sorted out my hearing aid in minutes! Nice one Garrie!”

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(Newcastle Upon Tyne) - Posted 5 years ago

“Appointment on time at our home Very efficient and through. Very pleasant and knowledgable.”

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Posted 5 years ago

“staff were polite and thoughtful. The test was thorough and very well explained. The various options for my lack of hearing were clear. Payment options were also explained without any pressure , The fitting service was also very good and after care explained. A good job all round thank you..”

Helpful Report

Posted 5 years ago

Hidden Hearing is rated 4.7 based on 1,576 reviews