Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,574 Reviews

95 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01622355390

Write Your review

Tell us how Hidden Hearing made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice staff member tested my hearing”

Helpful Report

Posted 4 years ago

“Would have possibly taken up the offer, but couldn't afford to”

Helpful Report

Posted 4 years ago

“Always happy with my appointments, good advice and service.”

Helpful Report

Posted 4 years ago

“Impressed with the service, although the recommended aids seem very expensive; only time will tell if worth the cost.”

Helpful Report

Posted 4 years ago

“A very professional and thorough assessment, relaxed and everything explained during the process. I will not hesitate to recommend Hidden Hearing to friends and family.”

Helpful Report

Posted 4 years ago

“Friendly helpful and very professional. No pressure to buy.”

Helpful Report

Posted 4 years ago

“Disappointed with last visit. Very nice young lady but as a trainee the appointment took a very long time and was quite exhausting. As my Mother is 97, I think she should have had Adam. Also the hearing aids are not now working properly so we really need another call out”

Helpful Report

Posted 4 years ago

Hi Nancy, thank you for your review. I am sorry to hear that your Mother's hearing aids are not working as they should. Please could you contact our customer service team to resolve this matter. We could see about booking your Mother in for another appointment with Adam so he can see what's wrong with the hearing aids and fix them. Their contact details are as follows: email - contact@hiddenhearing.co.uk or alternatively by telephone - 01622 775191. Many thanks, the Hidden Hearing Team.

Posted 4 years ago

“I purchased hearing aids from you and at the test found hem to be OK I was told that they cut down background noise but now I hav had them a short space of time I find that the back ground noise is the same volume as the rest of the sounds if not some what louder. I was told that this would not be so. very unsatisfactory”

Helpful Report

Posted 4 years ago

Hi Robert, thank you for your review. I am sorry to hear that you are unhappy with your hearing aids and that they have not been able to cut down on background noise. If you would like to contact customer services we would be happy to help and discuss this further, to resolve your concern. Please contact us via email at contact@hiddenhearing.co.uk or alternatively by telephone at 01622 775191. Many thanks, the Hidden Hearing Team.

Posted 4 years ago

“I have many health problems that cause difficulties with hearing and Jamie was very helpful and understanding.”

Helpful Report

Posted 4 years ago

“The audiologist who came to my home did a professional job and was courteous to me and to the lady who I had asked to be present with me during the appointment.”

Helpful Report

Posted 4 years ago

“So far, so excellent. Mrs Watson is both business like and charming with all the necessary details at her fingertips. I look forward to continuing with her.”

Helpful Report

Posted 4 years ago

“arrived for hearing testing product failure (again ) let us down hearing aids sent back to Denmark again who know's when these will work as intended maybe satisfactory test and correct set up in new year”

Helpful Report

Posted 4 years ago

“Fantastic brilliant experience. First class service”

Helpful Report

(Dundee) - Posted 4 years ago

“excellent professional service”

Helpful Report

Posted 4 years ago

“The hearing test was probably the best I have had. The young man that carried it out was most proficient, helpful and polite. Very pleased!”

Helpful Report

Posted 4 years ago

“Stephanie Armstrong was a pleasure to talk with. Very competent, knows her subject and answered my questions clearly and with reasons. I could not ask for more.”

Helpful Report

Posted 5 years ago

“excellent hearing test went through everything in a clear and easy understanding, very professional. i have trouble with my ears but hearing aids are excellent and comfortable, even after just a few days my ears are adjusting to them.”

Helpful Report

Posted 5 years ago

“very helpful and explained every thing to my full understanding”

Helpful Report

Posted 5 years ago

“a very pleasant consultant who knew what he was doing and gave sensible advice.”

Helpful Report

Posted 5 years ago

“Always have polite conversation with Trish the receptionist. Made to feel welcome with coffee while you wait. Love going”

Helpful Report

Posted 5 years ago

Hidden Hearing is rated 4.7 based on 1,574 reviews