“A big thank you to Khaya and Nomfundo from Hi-Fi Corp Klerksdorp for your awesome service today. You are an asset to the store!
Thank you and God bless.
Mauro & Mierna Maddonni”
“I would highly advice people not to but from Hifi Corp online. When you are calling to track your order no one is willing to assist. Their tracking system is not working properly, it told me my order was shipped meanwhile it’s still with the store. Now I want my money back let’s see how long that’s going to take”
“they even deserve a zero, i bought duvet inner they delivered a dirty item to me. I logged a call with them to take their dirt back we are now going to 4 weeks dragging to process my refund”
“Dealing with Hifi Corp has been nothing short of a mediocre experience. It's as though no one knows or cares about what they are doing there. It took 6 weeks of logging customer queries with them where I was either told they would come back to me and never did or I was given yet another contact number to call to have my query resolved. One would expect that a complaints department would resolve the matter internally and provide a solution but even they were of no use.
3 weeks of back and forth calls and messages did not yield any positive outcome. I then visited the Clearwater Mall store, where I had to go for the 9th time over another 3 weeks before we could get anywhere with placing an order for the item I had been trying to purchase for 3 weeks. They then had to order the item. I received the item about a week and half later. Now it's been another 2 weeks of logging calls for assistance as the item I bought is supposed to have a charger but it did not come with one. All in all its been 9 weeks of trying to make one successful purchase and putting this matter behind us. I have written to their compaints department again and it's been over a week. I have heard nothing from them.”
“HiFi Corporation Secunda.Terrible customer service. It is an effort to assist customers. I've been there twice and experienced this poor service each time. I felt unwelcome. Cashier was unfriendly and hardly communicates with customer. Another stands by the till but doesn't even assist customers. Manager unfriendly but tried to assist. Will never do business here again.”
“I had an excellent service from an employee by the name of Tebogo
He surely provides great services and ensures customers leave the store with a smile
He checked up on me now and then regarding an item I purchased at their store
Not forgetting to mention
Tibedi, a very kind and helpful gentleman
I highly recommend this branch to my beloved friends and family”
“Online sales will take your money just to inform you after nearly a week that they do not have stock.
To then get your money back is impossible. They keep on ignoring requests for a refund. Still no refund received after 2 weeks of requests.”
“Hi Everyone I am Tevin pather I purchase goods from hi fi Corp once in a while. Most of the time when my wife and I are at the store there's only a very few employees who are really professional and extremely helpful to my requirements. one of the very good employee's I know of is.
KYLE GOVENDER ....
He is my go to guy
Thank you kyle much Appreciated!!!”
