“I am pleased to say that the service i received from Kashifa Meas at HiFi Corp Trade Route mall was absoulety amazing and i will recommend any and everyone to go there ,very friendly and knows how to address customers i will definitely go there again”
“Thank you very much for your kind and insensitive service, product knowledge is key for a sales person and you proved to be Capable sales man, thank you very much for that insightful information to Ikaneng.
You are 🌟”
“Delivery has been out for delivery all day. Worst mistake ever to purchase something from them online. You have to experience such bad service to know to never do it again!”
“I am extremely disappointed with the service from Hi Corp. I purchased a bed that was delivered on the 3rd of December, only to find out it was the wrong size. I lodged a complaint on the 4th, received a reference number, and was asked to send pictures, which I did.
It’s now the 25th of December, and I am still sitting with the incorrect bed. Despite following up, there has been no resolution. This level of poor service and lack of urgency is unacceptable.
I expected better from Hi Corp and will think twice before making another purchase. I hope my experience encourages better service for future customers.”
“Frustrated Customer Alert 🚨
I’m extremely disappointed with the service I’ve received from HiFi Corp. I purchased a Toshiba TV on 5 December 2024, and after waiting over a week, it was finally delivered on 13 December—with a broken screen!
I immediately lodged a complaint and was given a reference number, but since then, it’s been total silence. No updates, no clarity on next steps, and no resolution in sight.
This lack of communication and accountability is unacceptable. As a customer, I’m entitled to a product that’s in good condition, or a refund, under the Consumer Protection Act. I’ve been patient, but this issue needs to be resolved NOW.
HiFi Corp, do better. When can I expect my TV to be replaced or my money refunded?
#CustomerServiceFail #HiFiCorp #ConsumerRights #DisappointedCustomer”
