“I visited the Lifestyle Matsapha Eswatini branched and was helped by Ndumiso Shiba.
Ndumiso helped me purchase a DSTV decoder and was knowledgeable and efficient. The week before I had purchased a TV and Banele assisted me again he was professional and helped us choose the right television. I have enjoyed shopping at Hi Fi Corp in Matsapha. Thank you Ndumiso and Banele.”
“Their service is absolutely terrible. I ordered a fridge that was supposed to be delivered yesterday. I called them because I was noticing that time was passing by fast and I wasn’t receiving any communication from the drive. They assured me that I would receive my order. To my surprise I got the link that the driver was delivering to me at 19:28, immediately after that before I could get excited I got another one stating they had failed to deliver and that they would organise another delivery. To my surprise this morning, I had to be the one to call them because they had not made any arrangements to deliver my fridge. When I called them they could not give me a reason why my order was not delivered, when it would be delivered and how I can reach the delivery company. Instead I was told to wait 24 hours in order to find out what happened. HiFi Corp themselves doesn’t have direct communication with their delivery company 🤮 Their service is straight up trash. Should I not receive my order today best believe I am taking this to tiktok and twitter!”
“Yes
5/5 Stars - Exceptional Service at HiFi Corp Mafikeng!
As a communication student, I was thoroughly impressed by the outstanding service I received from Ms. Palesa at HiFi Corp Mafikeng. Her exceptional customer service skills made my shopping experience truly unforgettable.
Ms. Palesa's professionalism, expertise, and warm demeanor exemplified the pinnacle of customer care. She listened attentively, addressed my concerns, and provided tailored solutions. Her knowledge of the products was impressive, and her assistance went above and beyond.
The efficiency and promptness of the service were remarkable. Ms. Palesa ensured a seamless transaction, making me feel valued and appreciated.
Kudos to HiFi Corp Mafikeng for employing exceptional staff like Ms. Palesa! Her dedication to customer satisfaction embodies the store's commitment to excellence.
Thank you”
