“I purchased a brand new Hisense fridge from HiFi Corp and experienced issues from day one. The internal water dispenser leaks due to what appears to be a faulty connection or poor finish on the tank inlet. This is not a setup issue — it is clearly a manufacturing defect straight out of the box.
On day two, the fridge door began making a loud noise every time it is closed, which is unacceptable for a brand new appliance.
I have asked multiple times about the replacement process while lodging my complaint, but have not received any clear response. This lack of communication has been frustrating.
Overall, this has been a very disappointing experience. I expected better quality control from Hisense and far better customer service from HiFi Corp. Based on this experience, I would not recommend either.”
“I called enquiring about a laptop deal I saw online, a gentleman called Sipho(Woodmead) welcomed me at the store as we went through relating laptops deals. As curious as I was, he was very patient and detailed as he made me aware about all the laptop ranges we were looking at and their specs. I’m happy with my purchase. I got a ASUS which works really well, robust, sleek and suitable for my studies.
Super happy with the service and my purchase!”
“I came there to buy an electric item and this sales guy called Mkhonta Mandla approached me and took me through, explaining which item is the best and to me ah... thumbs up to hificop Mbabane.”
“Today I was assisted by a friendly, down ti earth lady Tamara🥰 from HiFi Corp Springfield , Durban. Her customer service was excellent, served me with a smile from start to finish as I was buying a TV. Thank you so Tamara💖💝. Also thanks to Tevin (TLC) who assisted me in selecting one of the best TV's and thanks to the love lady Ulita-Anne who processed my purchase. Thank you so much guys, continue with your excellent customer service 😀 👏”
“I will never deal with Hifi Corp online again. The system bad. My husband birthday and order online and then all my problems start. All I can say never again. No present for my busband. I they didn't even picked the order yet. Sad and very disapointed with Hifi Corporation.”
“TSHEPO and Samu were assisting me gladly they made me feel like I’m at home and thanks to them I ended up getting what I wanted I would recommend them anytime.”
