“I see now why High Supplies has such a low review score. Customer service has been absolutely ridiculous to deal with. Over 8 emails been sent back & forth & still can't get an answer. They have wasted my time in which this matter could have been taken care of with in 2 emails. Their a joke & can careless about your purchases & your experience with them. Plenty of other seed banks to find what I need in the future. I'd rather pay extra then to deal with an idiot that gives you the run a round for a week through emails.”
“I was expecting my shipment much sooner. I wrote to High Supplies and they said that it could take a little longer. Patiently I waited until I received a letter from border services telling me that the package was confiscated.
I wrote High Supplies again , telling them of the unfortunate situation to which they replied that they would ship again .
Two weeks later I received my shipment, packaged in an unmarked envelope.
It all took much longer than hoped but I am happy on the end.
Thank you”
“Don’t waste your money. My package never arrived it’s been since January and still nothing. Customer service will not refund. They blame you for package not arriving. Total waste.”
“bad experience. They also tell us that someone has taken the seeds and that it is not their fault ect. Sent mail many times. High supplies are NOT recommended.
They also tell bad explanations”
“Ordered in march this yr an now its xmas an nothing arrived still waiting have contacted high supplies customer service an its a joke to deal with they wont give a refund they keep saying we shipped ur order but nothing has arrived an they also keep saying in emails that maybe someone took them so have now asked liked nearly 10 times for a refund an they wont do it just keep saying we will put extra seeds in ur next order not very good service waste of time an money in my opinion would avoid at all cost bad company to deal with an just a complete waste of time they so everyone avoid go else where high supplies is not a good company an are just money takers.”
“I dont understand why High Supplies have such a low rating in this site. I purchased seeds (5x jack herer auto) from them for my first grow and i got them within month (i live in Europe) and before next order mentioned to customer service that 3/5 seeds was successful, ordered 5x OG Kush Auto and they sent me 5 extra seeds in compensation, total 10.. So overal i am happy customer :) picture of jack herer auto plant after 10 weeks”
“High supplies is an exceptional hands down I would recommend you guys to all I know had I minor hiccup and you guys resolved it immediately your customer support is amazing I have 1.6 million followers and I'm posting my experience with you guys for sure I will definitely continue to be a faithful patrent to your business period!!!!!”
“Never received my order !! Tomorrow will be 1 calendar year 10/10/20 was when I paid for my order and customer service never responded back to any of my emails or anything!! Very bogus company stay away from these crooks!!!”
“I order over a year ago never got my seeds email them many times was told I will get them unless customers got them but I get a letter stating that I receive nothing last time I email them they wouldn't even answer back not a good place to buy from I look into other sellers they took me for my money and I should have got my money back .”
“I ordered from them in January and did not receive anything. They assured me they sent it twice and if it could not be sent I would get a letter. I have not received anything. Total waste of money this place is a scam!!”
“Well to keep it short. I did not get my first order. I contacted customers service and they kindly reship my order and i received it kind of quick. The seeds look nice and healthy they are not damage at all. Will be germinating soon.”
“One would imagine if you get a mixed pack they’d at least separate them so you can know what is what; but now. Shipping time takes forever but probably out of their control. Germination rates are absolutely atrocious. Stay away”
“I ordered over $200 worth of seeds and never received them. I have emailed them and they will not email me back. Took my money just like everyone else on here.
Do not buy from these people. They ought to be ashamed of themselves for robbing people!!!!”