Higher Nature Reviews

Name: Higher Nature
Address: 10 Discovery Way, Horam, East Sussex
Rating: 4.75

4.8 Rating 1,194 Reviews

93 %

of reviewers recommend Higher Nature

4.8

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Higher Nature 5 star review on 26th November 2024

Anonymous

Higher Nature 5 star review on 18th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted some advice from one of Higher Nature's nutritionists, so I sent an email. Within a short time Elizabeth replied with very clear and useful, relevant information which helped me decide which products to order. Pleased to say I received the order the next day with free delivery. Excellent!”

Helpful Report

Posted 7 months ago

Thank you for the 5 stars and for taking the time to review. We are so pleased that you have received a great service when speaking with our nutrition team. Kind regards, Higher Nature

Posted 7 months ago

“I have been using Higher Nature for about 20 years or more and love their products, especially as so many are vegan. I have recently needed to up my iron levels and their Gentle Iron Complex is perfect with none of the side effects you can get with other iron supplements. Deliveries are always on time and they get a 5 star rating from me.”

Helpful Report

Posted 7 months ago

Thank you so much for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 7 months ago

“Always good quality products deliverd quickly. Customer service is great as well.”

Helpful Report

Posted 7 months ago

Thank you for the 5 stars and for taking the time to review. We are so pleased to hear that you have received a great service when speaking with our customer service team. Kind regards, Higher Nature

Posted 7 months ago

“Great customer service from a new CS agent even though still learning the ropes. Delivery 4/5 days she listened as I wouldn't be home & I received my order next day. She is a keeper Thank-you”

Helpful Report

Posted 7 months ago

Many thanks for the feedback and for taking the time to review. We are so pleased that you have received a great service when speaking with a member of our team. Kind regards, Higher Nature

Posted 7 months ago

“Higher Nature has always offered an efficient service and quality supplements with consistent support and information for their customers.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words, we really appreciate you taking the time out to share your experience with us. Kind regards, Higher Nature

Posted 7 months ago

“I have been a customer for many years and paid £9 for the year and now it has gone up to £15 pound which I'm not very happy about.”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We appreciate all feedback whether good or bad as it allows us to continue reviewing the service that we provide to our customers. Kind regards, Higher Nature

Posted 7 months ago

“Good service”

Helpful Report

Posted 7 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 7 months ago

“Initially I received the wrong order, hence the low score for disappointment and hassle factor to return but I have to say that the mistake was dealt with quickly and efficiently and without dispute so that was very much appreciated”

Helpful Report

Posted 7 months ago

“Your products seem to have very short BB date time spans now. That didn’t used to be an issue. I just bought a years supply of omega capsules, on special offer, only to find that they will expire well before the year is out.”

Helpful Report

Posted 7 months ago

We are sorry to hear that you are not happy with the Expiry date of the special offer Omega 3 Fish Oil. We do highlight all short-dated special offer products on our website, so our customers are made aware to avoid disappointment. We have checked the date on the batch you have ordered and it is displaying BBE 01/25, please contact us if your items display a different BBE date. You can of course return the item to us using the freepost label on the bottom of your invoice, please contact our customer service team if you would like to do so on customerservices@higernature.com. Kind regards, Higher Nature

Posted 7 months ago

“I've bought supplements from Higher Nature for years. They are excellent, and so is the service. The staff are always a pleasure to deal with.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words and for taking the time to review. I'm also pleased that you have received a great service when speaking with our team. Kind regards, Higher Nature

Posted 7 months ago

“Having bought Higher Nature supplements for many years I am always happy with whatever I have taken. The service ie ordering and delivery is great. So 10 out of 10. Thankyou.”

Helpful Report

Posted 7 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 7 months ago

“Won't use anyone else for my vitamins and supplements but Higher Nature. I trust them and their vitamins speak for themselves”

Helpful Report

Posted 7 months ago

Thank you for the 5 stars. We work really hard to offer the best quality and service so I am happy to see that this has been reflected in your review. Kind regards, Higher Nature

Posted 7 months ago

“I did not receive the reminder email prior to my order being shipped as I had inexplicably been removed from the reminder list. I have now been placed back on it. Thankfully everything I needed was in the shipment. The products are high quality but there have been so many delays and non availability in recent years. It is not the company it was and as a customer I would appreciate much more information about what is going on.”

Helpful Report

Posted 8 months ago

Thank you for your feedback. We appreciate all feedback whether good or bad as it allows us to continue reviewing the service that we provide to our customers. Kind regards, Higher Nature.

Posted 8 months ago

“quality products and exceptionally prompt delivery.”

Helpful Report

Posted 8 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 8 months ago

“Excellent product Visual Eyes helps with my dry eyes. Service brilliant. Fully recommend 😊”

Helpful Report

Posted 8 months ago

Many thanks for the great feedback, we are delighted that you have had success with our product! Kind regards, Higher Nature

Posted 8 months ago

“I’ve brought supplements from Higher Nature for many years now. Excellent quality, great customer service and fast delivery. Thoroughly recommend!”

Helpful Report

Posted 8 months ago

Thank you for the 5 stars. We work really hard to offer the best quality and service so I am happy to see that this has been reflected in your review. Kind regards, Higher Nature

Posted 8 months ago

“I received my order very quickly but it include the free product I claimed via a voucher code!”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave us a review. We're sorry to hear that there was a problem with your order. Please contact us at customerservices@highernature.com or call us on 0800 4584747 and provide your account number or address so that we can investigate this further for you. Kind regards, Higher Nature

Posted 8 months ago

“Very GOOD all Round, Helpful, easy to use, quick to post”

Helpful Report

Posted 8 months ago

Thank you so much for your positive review! Kind regards, Higher Nature

Posted 8 months ago

“My family and I have been takingHigher Nature products for long time, and do believe they are beneficial, as well as reliable and good quality. B.Kyle”

Helpful Report

Posted 8 months ago

Many thanks for the great feedback, we are delighted that you have had success with our products. Kind regards, Higher Nature

Posted 8 months ago

“Very good product , got help when i need it Good All Round would give 10 stars if could”

Helpful Report

Posted 8 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 8 months ago

Higher Nature is rated 4.8 based on 1,194 reviews