Higher Nature Reviews

Name: Higher Nature
Address: 10 Discovery Way, Horam, East Sussex
Rating: 4.75

4.8 Rating 1,194 Reviews

93 %

of reviewers recommend Higher Nature

4.8

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Higher Nature 5 star review on 26th November 2024

Anonymous

Higher Nature 5 star review on 18th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the service and the products”

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Posted 8 months ago

Thank you so much for your positive review! I'm also pleased to hear that you have received a great service from our team. Kind regards, Higher Nature

Posted 8 months ago

“Great company quick delivery :)”

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Posted 8 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 8 months ago

“Always really happy with the service I receive from Higher Nature, the staff are really friendly and helpful too. I won't buy my supplements from anywhere else.”

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Posted 8 months ago

Thank you for the 5 stars and for taking the time to review.

Posted 8 months ago

“Brilliant service as always from Higher Nature.”

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Posted 8 months ago

Thank you for the great review! We really appreciate you taking the time to leave your feedback. Kind regards, Higher Nature

Posted 8 months ago

“Easy to navigate and a good range of products”

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Posted 8 months ago

Thank you for the 4 stars and for taking the time to review.

Posted 8 months ago

“Usually I’m very satisfied with the service and the products but I found the last item very unpalatable and will not purchase it again”

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Posted 8 months ago

“Your postage has increased significantly. I ordered one item which was out of stock for several months. I have ordered this and other items several times in the past.When the one item was available I had to pay £3.99 postage. Too much.”

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Posted 8 months ago

Thank you for your feedback. We appreciate all feedback whether good or bad as it allows us to continue reviewing the service that we provide to our customers. Kind regards, Higher Nature

Posted 8 months ago

“Good quality, reliable delivery”

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Posted 8 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 8 months ago

“I i’ve been using Higher nature for years and I’ve always been satisfied with their products. The delivery is excellent.”

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Posted 8 months ago

Thank you for the great review! We are delighted that you have had success with our products. Kind regards, Higher Nature

Posted 8 months ago

“always receive exactly what i have ordered in a timely manner have been buying from higher nature for best part of ten years”

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Posted 8 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 8 months ago

“Products are excellent, but prices are higher than I would like to pay. Perhaps more offers should be made available, as well as easier dispatch abroad. Keep up the good work!”

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Posted 8 months ago

Many thanks for the feedback, and for taking the time to review. Kind regards, Higher Nature

Posted 8 months ago

“Excellent service, well improved”

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Posted 8 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 8 months ago

“Great products, prices and customer service”

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Posted 8 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 8 months ago

“Dear Sir/Madam Always helpful when I want to order a product from you.”

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Posted 8 months ago

Thank you for the 5 stars and for taking the time to review. Kind regards, Higher Nature

Posted 8 months ago

“Always very prompt with delivery. A recent issue was sorted out really quickly too. Also recommend their products”

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Posted 8 months ago

Thank you so much for your positive review, we're really pleased to hear that you are happy with the service you have received. Kind regards, Higher Nature

Posted 8 months ago

“I have been a Higher Nature customer for over 30 years and I have always found their products to be excellent. However, lately I have found them far less efficient than they used to be. There is definitely a lack of communication now. For example, as a member with a repeat order I asked for my free membership gift to be sent with my latest quarterly order. It didn’t arrive. I had been waiting for this repeat order product since September. When my next order (Last December) didn’t arrive, I had to contact Higher Nature to find out why, only to be told that that product wasn’t available at that time. So I was left without and had to make alternative arrangements. FYI I have rarely received my members free gift even if I have chosen one and told Higher Nature.”

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Posted 9 months ago

Thank you for your feedback, I can see we have been in contact regarding your subscriptions. We are sorry that some of our products are currently out of stock and we are proactively contacting any customers affected. Please be assured that our supply chain are working hard to replenish our stock levels. In regards to receiving a membership gift, your membership was charged at a heavily discounted price which means you are not eligible for this. Please accept our apologies for any miss communication regarding this. If you have any further queries please let us know by contacting customerservices@highernature.com. Kind regards, Higher Nature

Posted 8 months ago

“I have been buying my supplements from Higher Nature for around 20 years, which says it all really 😊”

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Posted 9 months ago

Thank you so much for your kind words, we really appreciate the 5 star review! Kind regards, Higher Nature

Posted 8 months ago

“Higher Nature provides a very goodt service, usually completing the order within 24hrs and me receiving it within 2 working days. I find their products quality and have had no adverse reactions to anything I've bought. Their website is full of information, not only about their products, but about health generally.”

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Posted 9 months ago

Thank you for the 5 star review. We really appreciate you taking the time to share your experience with us! Kind regards, Higher Nature

Posted 9 months ago

“I've been using higher nature vits for years . They suit me , and I trust them to be excellent quality.”

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Posted 9 months ago

Thank you for the great review! We are delighted that you have had success with our products. Kind regards, Higher Nature

Posted 9 months ago

“Not everything in stock, but suitable alternative available, and dispatched very promptly”

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Posted 9 months ago

Thank you so much for your feedback and for taking the time to review. Kind regards, Higher Nature

Posted 9 months ago

Higher Nature is rated 4.8 based on 1,194 reviews