“Although lock production & shipping took a while and was then delayed, Hiplok kept me appraised of my locks' status during the wait. It then arrived as indicated and the tracking information was appreciated. That said, it was worth the wait! Lock looks to be exactly what I was expecting.”
“Purchasing, delivery and everything was fine, I just didn't realize when making the purchase, that the UK is already out of EU so the purchase was subject to import duties and VAT which made the purchase much more expensive. Although I like Hiplok products I will most likely not buy from them again if I need to pay extra and go through all that administrative hell.”
“Best lock money can buy. I used it on my very expensive E-Bike, and was sure the D1000 lock would keep my bike safe for the time it was locked up. Customer service is also noteworthy, and I’ll be recommending them to anyone interested in only dealing with the best of the best in products, and support. Thank you!”
“Hiplok just makes good products that work well. As well as purchasing the E-DX for my electric bike I also bought a few Z-Locks which are really useful for helmets, panniers, etc. Also given some away as gifts which are always well received. Happy at least it will keep the vermin away from my hard earned and loved bikes and accessories. ?”
“I purchased 2 x airloks for my pride and joys. Very sturdy and well built. Easy to install and took about 25 mins for each one. A perfect mix of safety and aesthetics!”
“Hiplock was quite helpful. The original package was not delivered by the post office, Hiplock contacted me on this and we did a remailing, which worked well.”
“Sent incorrect postcode when made my purchase, so item was sent back to Hiplok. After speaking and explaining to customer services they had my item have sent straight back out to me. Was handled very professionally.”
“Great product, well packaged and arrived in perfect working order. A keyring gift was provided due to the extended lead time for shipping. Overall I recommend.”
