“Sadly, the wire stopped coming out of the lock after a few days use, rendering it ineffective. I have alerted Hiplok, and hope to get a replacement, beacuse it is a very convenient lock to carry around.”
Thanks for leaving us a review, we're sorry to hear you have experienced this issue with your lock. This is not typical at all so this issue will be highlighted with our product team. We have received your email and a replacement is currently on the way to you.
“Great lock well made and love the rubberised coating that protects the paintwork etc on my motorbike.
I have the case for the lock when not in use and that protects it and my topbox.
It is quite expensive but if it deters thieves it is worth the money and it would apper to be very difficult to cut or break the lock. I would recommend as a good security device.”
Thanks for leaving us a review, we're thrilled to hear that you love the quality of the lock and sleeve and that its giving you that much needed peace of mind!
Thanks for leaving us a review, we appreciate your feedback on the D lock's fit over your BMW 1300. We’re glad it works well for your front wheel! This is something we'll be sure to keep in mind as we continue to improve our products!
“I bought 4 with the buy one get one free promotion. It’s a great deal.
I hang my 4 bikes, they are 24”, 26” and 29” in wheel sizes.
Hiplok could not firmly hold my 29” bike. My bike fell down after a few hours. I have to use zip tie to hold the wheel on Hiplok.”
Thanks for leaving us a review, it's a great looking setup you have! We appreciate your feedback regarding the 29” bike, holding various sizes can sometimes be tricky. We'd always recommend to use a zip tie or one of our Z LOK security ties if you need a bit of extra stability. We’ll be sure to look into ways to better accommodate larger bikes in the future!
“Confidence inspiring weighty bit of kit.
I think thieves would likely choose an easier bike to steal than one fitted with a DX1000. And for that reason I wish it came in eye popping colours to become recognisable and disuade on sight.
Fits Tiger 800xc front wheel.”
Thanks for leaving us a review, we're happy to hear that the DX1000 inspires confidence when it comes to keeping your bike safe. Your idea about introducing some brighter colours is certainly something we'll keep in mind!
“My Hiplok has stopped working properly. The lock often takes a long time to release and I’m now worried about using it in case I can’t open it when my bike is locked up. I now need to replace it.”
Thanks for leaving us a review, we're sorry to hear this, we'll be in touch for more info on the issue so we can get this resolved for you. We're sorry for any disappointment caused.
“Great product. Arrived in good time and has kept my bike safe from thieves so far. Also easy to use and just about the max weight I would want to carry around.”
“Fantastic lock,appreciate it coming with 3 keys.
Small observation / suggestion - would it be possible to build into the manuf process some day glo colour,one to make sure when approaching the bike it reminds me to take it off 😀🏍️ and as important it might encourage the scum that steal bikes walk on up the road.
Great lock and recommend it to anybody that is talking locks.”
Thanks for leaving us a review, we’re glad you’re enjoying the lock! Your suggestion for a day brighter color is certainly something we'll take on board!
“Thanks for the lock DX. Everything's. The & keys. I also have other products of hiplock. When I need a lock or anything. I'm going to buy from you guys directly. Like did with the HIPLOCK DX. THANKS”
“I’m using this 4-piece set to secure my kayak racks to my roof rack rails. Granted, they’re never going to deter a determined thief, but they will definitely discourage the casual butthead who, on a whim, decides it would be fun to mess with my stuff.”
“I recently bought the Dx1000 lock and mega chain to secure my motorbike at home. The chain is enormous and thieves would need an industrial cutting torch to get through it. Its way too heavy to bring around on the bike but the U lock is excellent and inspires confidence that my bike is safe where I park it.”
“First the order failed and money was without the order being processed. Feedback from support was to just order again. Delivery also took longer than mentioned on the site and it was shipped in a thin bag that was partly open upon arrival. Not a great experience.”
Thanks for leaving us a review, we’re sorry for the issue with your order. We think the payment issue was a problem with the payment provider as we did not receive your order details or payment so we believe the funds were being held by them which is not common at all. We understand that they have now refunded the original payment. We’re sorry for the delivery issues with the second order this isn’t typical so these points will be highlighted with our warehouse team and the courier as we certainly don’t expect items to arrive with damaged packaging. Thanks for taking the time to give your feedback and we’ll ensure to take this all on board so we continue to make improvements going forward.
“Bought a Hiplock Dx100 for my new BMW r1300gsa which works perfectly as is sold diamonds secure ! The review from Bennett social tipped the balance! What I can say is it is very quick to put on and off and is a good visual deterrent!!”
Thanks for leaving us a review, we're happy to hear that your DX1000 is working perfectly with your BMW R1300GSA. It's great to know the DX1000 can give you the peace of mind you need!
Thanks for leaving us a review, we're sorry you did not hear back from us, we were closed over the weekend and Bank Holiday Monday. You should have received our automatic reply so we're sorry if this did not reach you. We have seen your email and sent you the tracking details, it looks like the order was delivered on Monday so we do hope this has now reached you safely!
